Team library does not show up

Forum|Forum|3 years ago
March 5, 2023
3 replies
1047 views

According to instruction on following link

How to get started with Teams libraries (adobe.com)

when I try to create a library, it should ask whether the library is team's or personal (but still on team).

But it does not ask such question, it only ask the name of the library.

It seems that Team library is somehow not working on my team plan.

Could someone tell me what the problem is?

Libraries

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Correct answer Kevin Stohlmeyer

Hi @Hyon28145512plhj your account first has to have consolidated (enterprise) storage.

If your account has not been converted, you can't use the Teams library option yet.

Contact your Adobe Support Team via the Support tab and start a ticket - that is the best way to get this going. Chat or calling wont be able to set it up right away.

Kevin Stohlmeyer

Correct answer

Community Expert

Hi @Hyon28145512plhj your account first has to have consolidated (enterprise) storage.

If your account has not been converted, you can't use the Teams library option yet.

Contact your Adobe Support Team via the Support tab and start a ticket - that is the best way to get this going. Chat or calling wont be able to set it up right away.