Skip to main content
S
samirm55133561
Participant
June 17, 2020
Answered

Team License usage policy

  • June 17, 2020
  • 3 replies
  • 1387 views

We want to understand the legal consequences of the deployment process. My question can be simply answered in Yes and No rather than forwarding us to support article which doesn't make any sense.

 

1. With Team License if we have 6 Photoshop licenses, can we still deploy in 13 Machines?

So:
i) When one machine is broken, we can immediately switch to other machines.
ii) When one employee has resigned, we can assign the same license to another user in another machine. 

2. Is it illegal to keep the Trial version installed in the machine when trial period is expired? When I say trial period is expired, I no longer have access to that product. 

3. When we already have a team license active, is it illegal to install a Trial copy when we buy a new computer?


4. When my Team license period is over in the future and I want to reduce the number of licenses, do I have to uninstall adobe or format my machine even if I have not accessed to those products?

    This topic has been closed for replies.
    Correct answer deepjyotia71185717

    Hi Samir,

     

    Thank you for reaching out to us.

     

    I have shared my responses with respect to your queries.

    Please find the following details :

     

    1. With Team License if we have 6 Photoshop licenses, can we still deploy in 13 Machines? 
      So:
      i) When one machine is broken, we can immediately switch to other machines.
      ii) When one employee has resigned, we can assign the same license to another user in another machine. 
    • Let me respond to Query #1 , since you have 6 Photoshop Team users, as per the End User Licensing agreement, each User can install the product on 2 computers , while use the product on One device at a time.

    That indicates that all 6 Photoshop Team users may go ahead and install Photoshop on 2 devices each ( totalling to 12 devices) by Signing in with their Adobe IDs respectively. And installation on 13th device will NOT be allowed as in that case, One of the 6 users will be installing the product on 3 Devices ( that is not allowed).

    • In a rare situation, If a machine is broken, the user can go ahead and install the product on another new device by Signing with his/her Adobe Email address.
    • When one employee has resigned, you may remove the user from the license and the user will not be able to use the Creative Cloud products installed using his/her Adobe ID. And once you re-assign the license to another User, this user can go ahead and install the product on his computer. The products installed by the previous user will not reflect under Active Device count as the Subscription will be de-activated.
    1.  Is it illegal to keep the Trial version installed in the machine when trial period is expired? When I say trial period is expired, I no longer have access to that product. 
    • There is no legal obligation in keeping a Trial version installed when the trial period has expired since the product cannot be used anyway.
    1. When we already have a team license active, is it illegal to install a Trial copy when we buy a new computer?
    • Team licenses are Named User licenses ( assigned per user ). If the user has an Active Creative Cloud Teams Subscription on his/ her email address, he will not get the option to install a Trial Version since the moment the user Signs in with his/her email address for Activation, system will identify the Subscription on that particular email address and will not allow a Trial install.
    • 4. When my Team license period is over in the future and I want to reduce the number of licenses, do I have to uninstall adobe or format my machine even if I have not accessed to those products?
    • As you have mentioned that once the license is expired, you will not have the access to the products.  Keeping a software installed on your computer that will not be in use might take a considerable system disc space.
      If you do not wish to uninstall the Creative Cloud products, you may leave them stay on your machine. If you wish to uninstall , you may simply uninstall the Creative Cloud App by downloading the Creative Cloud Uninstaller Tool from : https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

    System formatting is not required in this case.

     

    I hope that helps.

     

    Thank you.

    3 replies

    D
    deepjyotia71185717Correct answer
    Participating Frequently
    June 17, 2020

    Hi Samir,

     

    Thank you for reaching out to us.

     

    I have shared my responses with respect to your queries.

    Please find the following details :

     

    1. With Team License if we have 6 Photoshop licenses, can we still deploy in 13 Machines? 
      So:
      i) When one machine is broken, we can immediately switch to other machines.
      ii) When one employee has resigned, we can assign the same license to another user in another machine. 
    • Let me respond to Query #1 , since you have 6 Photoshop Team users, as per the End User Licensing agreement, each User can install the product on 2 computers , while use the product on One device at a time.

    That indicates that all 6 Photoshop Team users may go ahead and install Photoshop on 2 devices each ( totalling to 12 devices) by Signing in with their Adobe IDs respectively. And installation on 13th device will NOT be allowed as in that case, One of the 6 users will be installing the product on 3 Devices ( that is not allowed).

    • In a rare situation, If a machine is broken, the user can go ahead and install the product on another new device by Signing with his/her Adobe Email address.
    • When one employee has resigned, you may remove the user from the license and the user will not be able to use the Creative Cloud products installed using his/her Adobe ID. And once you re-assign the license to another User, this user can go ahead and install the product on his computer. The products installed by the previous user will not reflect under Active Device count as the Subscription will be de-activated.
    1.  Is it illegal to keep the Trial version installed in the machine when trial period is expired? When I say trial period is expired, I no longer have access to that product. 
    • There is no legal obligation in keeping a Trial version installed when the trial period has expired since the product cannot be used anyway.
    1. When we already have a team license active, is it illegal to install a Trial copy when we buy a new computer?
    • Team licenses are Named User licenses ( assigned per user ). If the user has an Active Creative Cloud Teams Subscription on his/ her email address, he will not get the option to install a Trial Version since the moment the user Signs in with his/her email address for Activation, system will identify the Subscription on that particular email address and will not allow a Trial install.
    • 4. When my Team license period is over in the future and I want to reduce the number of licenses, do I have to uninstall adobe or format my machine even if I have not accessed to those products?
    • As you have mentioned that once the license is expired, you will not have the access to the products.  Keeping a software installed on your computer that will not be in use might take a considerable system disc space.
      If you do not wish to uninstall the Creative Cloud products, you may leave them stay on your machine. If you wish to uninstall , you may simply uninstall the Creative Cloud App by downloading the Creative Cloud Uninstaller Tool from : https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

    System formatting is not required in this case.

     

    I hope that helps.

     

    Thank you.

      S
      samirm55133561Author
      Participant
      July 8, 2020

      Hi Deepjyoti,

       

      I will go case by case. In this message, I will only discuss Adobe Photoshop Deployment.

       

      We have purchased 6 Copies of Photoshop, but we have deployed in 14 Machines. 2 Of them were backup machines just for our daily walking interview purpose. There were 4 Laptops which we carry to our home. In a real-world scenario, we have not even used six copies at a time too.

       

      Currently,  Adobe Compliance manager is telling us that you can not have more than six deployments under the same premise. Another set of 6 copies must be installed on your home computer Adobe does not allow to install all 12 Deployment under the same premise. 

       

      Adobe Sales is committing something for which Adobe compliance manager does not agree about it. We have been given three days of timeline to buy additional licenses so they can provide us compliance certificate. 

       

      Who is right? Adobe Sales(Official Adobe Sales, I have a recording of how to use the licenses for which adobe compliance manager does not agree with)

       

      I hope you can shed some light on this issue.

       

      Thanks,

      Sam

      D
      Dj_Creative_enthusiast
      Inspiring
      July 10, 2020

      Hi Sam,

       

      Thank you for reaching out to us here.

       

      I would like to inform you that Creative Cloud Teams Subscription entails each user to install the product on Two computers, one work computer and one personal computer (install is allowed on Windows and Mac Operating system ) and use the product on One device at a time. This is as per the End User license Agreement that was agreed before placing the Order.

       

      Since this is a User forum , please Click on the following link and contact Adobe Support Team for further information : https://helpx.adobe.com/contact.html

      Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.

       

      Thank you.

        jane-e
        Community Expert
        jane-eCommunity Expert
        Community Expert
        June 17, 2020

        Hi

        Since your quesion is about team licensing, I have moved this from "Photoshop" to "Enterprise and Teams" for you.

        ~ Jane

          davescm
          Community Expert
          davescmCommunity Expert
          Community Expert
          June 17, 2020

          This is a user forum answered by volunteer users. We do not work for Adobe and cannot do any other than point you to the terms and conditions. I suggest you need to contact Adobe directly for your detailed license questions.

          https://helpx.adobe.com/support.html

           

          Dave

           

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices