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Teams Cloud switch to single user

New Here ,
Feb 25, 2023 Feb 25, 2023

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Ich bin Einzelanwender (freiberufler) und benötige mein Teams nicht. Wie kann ich von der Teams Cloud zu einer Einzelanwender Cloud wechseln?

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Manage account , Teams

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correct answers 1 Correct answer

Community Expert , Feb 26, 2023 Feb 26, 2023

The best option for you is to contact Adobe support and discuss your options. For a Teams account the deletion of licenses can happen only during the renewal window so only Adobe support seems to be the way to identify the possibility of making this happen sooner. You can contact Adobe support via the Admin Console

-Manan

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

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The best option for you is to contact Adobe support and discuss your options. For a Teams account the deletion of licenses can happen only during the renewal window so only Adobe support seems to be the way to identify the possibility of making this happen sooner. You can contact Adobe support via the Admin Console

-Manan

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

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@René27584173qgyo 

 

did you purchase an individual license?  did an organization supply you with a teams license?

 

if yes and yes, sign out then back in to the cc desktop app with your individual profile, https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

 

if you only have a teams subscription, you must purchase an individual plan, https://creative.adobe.com/plans

 

anything else, please explain.

 

 

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