The installer is not "clickable"

Forum|Forum|4 years ago
March 15, 2022
1 reply
432 views

The installer in not "clickable". Below is a screenshot, showing that it is greyed out. How can I install CC?

Installation

This topic has been closed for replies.

Shivangi_Gupta

Community Manager

Hi Garry,

You can install the subscribed Creative Cloud software from the Creative Cloud desktop application. Here's how: https://www.adobe.com/creativecloud/desktop-app.html

I hope it helps.

D

Dj_Creative_enthusiast

Inspiring

Hi Gary,

Thank you for posting your query here and sorry to hear about your download experience.

I would request you to try to downloading the Direct installers available for Windows and Mac OS that under Alternative download links : https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

If issue persists, please contact Adobe support and please remain signed in with your same email address before accessing the link https://helpx.adobe.com/contact.html, and click chat icon on the bottom-right of the page.

Thank you.

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