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Participant
June 19, 2014
Answered

Third party payload installer vcredist_x64.exe failed with exit code: 2147942750

  • June 19, 2014
  • 12 replies
  • 40067 views

Hello there,

I've been having problems with Premier since installing it on Windows 8.1

I'm signed up with creative cloud but first I was having trouble actually loading the program (it just kept trying to load then would bomb

Then it would load but wouldn't give me an option to actually edit movies by dragging them to the timeline (it would drag the movie only no sound)


And today I've tried an upgrade but get an error message with it. As above (the full summary is below).

I've tried to uninstall and reinstall through windows and it appeared to uninstall and resintall but I now have this problem.

<PRE>Exit Code: 6

Please see specific errors below for troubleshooting. For example,  ERROR:

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------

ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750

ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\Tony\AppData\Local\Temp\{16356A70-E248-4837-900C-D624C25EAB3B}\PremierePro_8_LS20\Adobe Premiere Pro CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com

-------------------------------------------------------------------------------------

</PRE>

    This topic has been closed for replies.
    Correct answer MasonD

    luminence wrote:

    Just found a solution. Go to MSFT site: http://www.microsoft.com/en-us/download/confirmation.aspx?id=30679

    Install the updates, pick repair and restart

    Isaac Coker

    This worked for me.  Had the problem after a clean reinstall of Win 7 pro x64.

    12 replies

    sm-jw
    Participant
    June 23, 2014

    Same problem! Any solutions yet?

    Participant
    June 19, 2014

    I have the same problem

    Participant
    June 20, 2014

    Same here.