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Timeline Error

New Here ,
Mar 27, 2024 Mar 27, 2024

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When I try to view all the versions of my files in the cloud, I saw this error:
TypeError: undefined is not an object (evaluating 'c.includes')

 

How to solve this?

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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what app?

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New Here ,
Mar 28, 2024 Mar 28, 2024

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In the browser, when I try to view older versions of files stored in Creative Cloud.

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Community Expert ,
Mar 28, 2024 Mar 28, 2024

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New Here ,
Mar 28, 2024 Mar 28, 2024

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Community Expert ,
Mar 28, 2024 Mar 28, 2024

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do you have a teams or enterprise subscription?

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New Here ,
Mar 28, 2024 Mar 28, 2024

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Enterprize

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Community Expert ,
Mar 28, 2024 Mar 28, 2024

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contact your admin.

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New Here ,
Mar 28, 2024 Mar 28, 2024

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I am the admin...

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Community Expert ,
Mar 28, 2024 Mar 28, 2024

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open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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Community Expert ,
Mar 28, 2024 Mar 28, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc services">

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Adobe Employee ,
Apr 10, 2024 Apr 10, 2024

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Hi @sergiocortarte ,

 

I reviewed the account you used to post here and found that you reached out to support. I hope that your issue has been resolved. Please reach out to us if you need any further assistance.

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