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what app?
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In the browser, when I try to view older versions of files stored in Creative Cloud.
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do you have a teams or enterprise subscription?
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Enterprize
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contact your admin.
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I am the admin...
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open the support tab on your admin console > start chat or start case or request expert session.
https://helpx.adobe.com/enterprise/using/support-and-expert-services.html
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from cc services">
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Hi @sergiocortarte ,
I reviewed the account you used to post here and found that you reached out to support. I hope that your issue has been resolved. Please reach out to us if you need any further assistance.