Timeline Error

[sergiocortarte]

When I try to view all the versions of my files in the cloud, I saw this error:
TypeError: undefined is not an object (evaluating 'c.includes')

How to solve this?

[kglad]

what app?

[sergiocortarte]

In the browser, when I try to view older versions of files stored in Creative Cloud.

[kglad]

what part of cc?

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

[sergiocortarte]

https://assets.adobe.com

[kglad]

do you have a teams or enterprise subscription?

[sergiocortarte]

Enterprize

[kglad]

contact your admin.

[sergiocortarte]

I am the admin...

[kglad]

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc services">

[iCharles]

Hi @sergiocortarte ,

I reviewed the account you used to post here and found that you reached out to support. I hope that your issue has been resolved. Please reach out to us if you need any further assistance.