To many activation's error with Photoshop CS3 volume License

Forum|Forum|10 years ago
June 12, 2015
3 replies
1032 views

I have called support about this in the past, but when we uninstall before reloading a machine. We are unable to reinstall because we are over the activation's. It's like the system never gives us back our seat. We have verified we are under the limit for our serial by 2 seats. I contacted Adobe support which told me I need to come to the forums because CS3 is no longer supported.... HELP

This topic has been closed for replies.

MadisonLeupp

Community Manager

Hi Andy,

Can you private message me your serial number? I can check what we can do to help.

To private message, click on my profile image to navigate to my profile and then click the Message button.

Thanks,

Madison

F

FreeGAme_CZ2

Participant

I have same problém unable to active Adobe Creative Suite CS 3 any solutions?

MadisonLeupp

Community Manager

Hi FreeGame,

Can you private message me your serial number, too? Please also include your Operating System and what is happening when you try to activate.

Thanks,

Madison

Peter Villevoye

Community Expert

When calling with an Adobe helpdesk rep, you have to stress really vigorously that you need their help to remotely deactivate your installations. This has nothing to do with 'normal' product support (about how features works and all) but with the installation of your licensed CS3 software. Tell them the activation servers for CS3 are not down yet ! The CS2 were taken down last year, (Activation server shut down for Creative Suite 2, Acrobat 7, and Macromedia products) and therefore Adobe put the non-protected CS2 installation disks online (for legitimate users). The CS3 activation servers are still up and running. I recently had to install and activate a fresh Photoshop CS3, which went fine. But the Dreamweaver CS3 activation, which still used the former Macromedia serial protection, has also ceased to exist. So out of luck there...

BTW: the staff from ProDesign is very experienced in these kind of problems. They also host the CS3 and CS4 installation disks (be sure to take the strange step to visit that Adobe page, to let it set your cookies correctly). Maybe they can shed some more light on this issue.