Skip to main content
Participating Frequently
October 21, 2022
Question

Transfer my Substance student license to another student account

  • October 21, 2022
  • 2 replies
  • 602 views

Hi,

 

I am currently a game art student in Belgium and I made the mistake of requesting an Adobe Substance student license on an Adobe account provided by the school which does not include the Photoshop license which is on another student account.
I would have liked to group all my Adobe licenses on the same account because Creative Cloud does not allow me to connect two accounts at the same time.
As a result, when I switch from Photoshop to Substance and vice versa, I have to log out of one account to log back in to another.

I tried to ask for another Adobe Substance student license with my second account but I received a refusal. I guess there are protections to not have more than one student license per person, then I can't solve this problem alone.

 

Thanks

This topic has been closed for replies.

2 replies

Legend
October 21, 2022

This is entirely up to the school. Talk to them before you do anything. If they say "one per student" then that is what they get, and if you cancel you could end up with zero. 

Participating Frequently
October 21, 2022

Are you sure about that?

It's not the school who applied for my Substance license and it's not them who blocked my attempt for a second license on my other account, it's Adobe.

I was the one who applied for the Substance license here.

Participating Frequently
October 22, 2022

Please don't ask me to Google. I'll get completely different hits in another country. 


It's easy to find

Education - Substance 3D (adobe.com)

I hope this link will work this time.

Legend
October 21, 2022

Only the school could do this, and they probably won't. Adobe have no rights or tools to administer student accounts without consent of the school. The school would probably be stuck paying for your "wrong" account for a whole year.

Participating Frequently
October 21, 2022

Ok.

And if I cancel my student substance subscription on my other account?

Will it be possible to obtain a license?