Transferring Account Ownership

Manage your teams membership

Change the primary administrator

To change ownership of your teams account, the existing primary administrator must transfer the rights to a secondary administrator on the account. The change primary admin option appears in the admin console only if you are the account’s current primary administrator. If you are a secondary administrator on the team account, and your primary administrator is unavailable to make the change, you must contact support.

To promote an administrator to become the new Primary Administrator you must send an invite via the Admin Console, to an existing secondary administrator. The invited administrator must accept the invite and the terms and conditions. The invited administrator must also input a payment method and have the same country settings as yours.