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sebastianv8914484
Participant
July 14, 2018
Answered

Trouble installing Adobe Premiere Pro 18

  • July 14, 2018
  • 1 reply
  • 1939 views

Hi there,

I recently bought a new laptop and im running into trouble trying to install Adobe Premiere.

I get an error saying:

Installation failed. Please refer to PDApp.log for more information.

So i clicked on the .log but i really dont understand.

Here is the content of the file:

07/15/18 00:46:09:882 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 13216 | Build Version - 1.13.0.59

07/15/18 00:46:09:882 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 13216 | Logging Level verbosity Set  to 4

07/15/18 00:46:09:903 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 13216 | Successfully fetched the optionXML content from MSI database ...

07/15/18 00:46:10:164 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 13216 | Process creation completed.

07/15/18 00:46:10:164 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 13216 |  The return Code from Create Process (1618).

07/15/18 00:56:14:294 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 13216 | Setup exiting with return code (6)

07/15/18 00:57:26:898 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 180 | Build Version - 1.13.0.59

07/15/18 00:57:26:898 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 180 | Logging Level verbosity Set  to 4

07/15/18 00:57:26:908 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 180 | Successfully fetched the optionXML content from MSI database ...

07/15/18 00:57:26:991 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 180 | Process creation completed.

07/15/18 00:57:26:991 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 180 |  The return Code from Create Process (1618).

Does anyone know what to do?

This topic has been closed for replies.
Correct answer prodic

Return Code (6):

Errors "Exit Code 6" and "Exit Code 7" installing Adobe CS6, CS5.5, CS5, Premiere Elements, and Photoshop Elements

The return Code from Create Process (1618)

could be due to multiple simultaneous installations as mentioned here:

Why do I get a Windows Installer 1618 error code when I install Skype? | Skype Support

1 reply

prodicCorrect answer
Inspiring
July 15, 2018