Tuner 7 and Acrobat Std. 7

[_Tommy_One_]

Hello,
I'm trying to deploy Acrobat Std 7.07(I was able to slipstream the updates) in my organization. I am using Tuner 7 to create the .mst file, and the default install path I set is C:\Program Files\Adobe\Acrobat 7.0. the install works fine, however the files are stored under C:\Program files\Adobe. It does not create the Acrobat 7.0 folder. Can anyone help me with this. Any help would be appreciated.

Thank you
Tommy

[_Lynn_Julin_]

How did you slipstream the updates? Thank you.

[_MarkATS_]

>the default install path I set is C:\Program Files\Adobe\Acrobat 7.0. the install works fine, however the files are stored under C:\Program files\Adobe. It does not create the Acrobat 7.0 folder.

hmm. odd. I'll have to try it out.

[_MarkATS_]

ah, ok. Open up your transform and check your path. I suspect it wasn't saved. Once you enter the path you want, tab out of the field so the setting gets applied. It's an annoying little bug.

[_shelly_peralta_]

I am using the Tuner and Acrobat 7 created a MST - it installs silently BUT it doesn't create the Shortcut on the desktop or add the program to the start program files menu. Can anyone help

[_MarkATS_]

> it installs silently BUT it doesn't create the Shortcut on the desktop or add the program to the start program files menu.

Those are items in Tuner that are checked by default. Did you un-check those options when making the transform?

[_shelly_peralta_]

no those boxes are unchecked - I double checked. But when I do a repair on the Acrobat 7 - it puts the shortcuts on there

[_shelly_peralta_]

no those boxes are unchecked - I double checked. But when I do a repair on the Acrobat 7 - it puts the shortcuts on there

[_MarkATS_]

>But when I do a repair on the Acrobat 7 - it puts the shortcuts on there.

thta's odd. I'v enever had that happen before. Are you modifying the transform outside of Tuner?

[_shelly_peralta_]

no

[_shelly_peralta_]

do you have any suggestions? I even started all over with the whole thing and it still didn't put it on the desktop or in the start - program files list

[_MarkATS_]

what shell command are you using to install?

[_shelly_peralta_]

I am using AcroStan.msi TRANSFORMS=AcroStan1.mst /qn - pushing it thru SMS

[_MarkATS_]

Does it work if you don't use SMS?

[_shelly_peralta_]

I will try it. BUt I need to push it out to over 150 users world wide and SMS is how we do it. Is there a option or setting in the Files adn folders or Direct editor that will stop from the shortcuts and start menu program from appearing?

[_MarkATS_]

What version of SMS? any errors in the install log?

[_shelly_peralta_]

I have found the issue. the systems with adobe reader 7.0.8 are the ones that are not getting the icons and start menu programs - when I push the adobe acrobat standard 7.0. Is there a work around to this? Or what is the command to use in SMS or with the tuner to uninstall the Adobe Reader 7.0.8?

[_shelly_peralta_]

It is SMS 2003 SP1

[_shelly_peralta_]

how can I remove the Adobe Reader 7.0.8 silently across the whol company thru SMS

[_shelly_peralta_]

"\\ppoq3sms1\smspackages\Adobe Acrobat 7\Adobe Acrobat 7.0 Standard\AcroStan.msi" TRANSFORMS=AcroStan1.mst /qn

[_Kelly_M_M_]

I had this same issue with some clients not receiving the icons on the start menu or the desktop with Adobe Standard 7.0.8 and Adobe Reader 7.0.8 although the install went fine (if I manually created the icons the program would run fine). After looking into the issue further I realized this issue was only occuring on Windows 2000 SP4 machines. Upon searching the test machine, I found the icons in the root of the C: drive - this led me to believe that the install could not figure out where to place the icons in W2K SP4. I resolved the issue by using the ALLUSERS=2 switch in the SMS package command line. This explicitly states that the program is to install to the All Users profile. Issue resolved after much additional gray hair. I hope this information helps someone else out there fix their issue faster than I did.