Tuner 7 and Acrobat Std. 7

I had this same issue with some clients not receiving the icons on the start menu or the desktop with Adobe Standard 7.0.8 and Adobe Reader 7.0.8 although the install went fine (if I manually created the icons the program would run fine). After looking into the issue further I realized this issue was only occuring on Windows 2000 SP4 machines. Upon searching the test machine, I found the icons in the root of the C: drive - this led me to believe that the install could not figure out where to place the icons in W2K SP4. I resolved the issue by using the ALLUSERS=2 switch in the SMS package command line. This explicitly states that the program is to install to the All Users profile. Issue resolved after much additional gray hair. I hope this information helps someone else out there fix their issue faster than I did.

"\\ppoq3sms1\smspackages\Adobe Acrobat 7\Adobe Acrobat 7.0 Standard\AcroStan.msi" TRANSFORMS=AcroStan1.mst /qn

how can I remove the Adobe Reader 7.0.8 silently across the whol company thru SMS

It is SMS 2003 SP1

I have found the issue. the systems with adobe reader 7.0.8 are the ones that are not getting the icons and start menu programs - when I push the adobe acrobat standard 7.0. Is there a work around to this? Or what is the command to use in SMS or with the tuner to uninstall the Adobe Reader 7.0.8?

What version of SMS? any errors in the install log?

I will try it. BUt I need to push it out to over 150 users world wide and SMS is how we do it. Is there a option or setting in the Files adn folders or Direct editor that will stop from the shortcuts and start menu program from appearing?

Does it work if you don't use SMS?

I am using AcroStan.msi TRANSFORMS=AcroStan1.mst /qn - pushing it thru SMS

what shell command are you using to install?