Skip to main content
J
jruizh
Participant
July 9, 2020
Answered

turn off auto renewal AMEX

  • July 9, 2020
  • 1 reply
  • 1060 views

Is it possible to cancel the automatic renewal of my annual plan? It is about to expire and I would not want to pay it automatically, not at least for the same number of licenses

This topic has been closed for replies.
Correct answer SuJoshi

You need to contact Adobe directly and If you are a Volume License organisation you should have Contact Info someplace in your records.

 

I am moving this whole conversation over to the Enterprise & Teams forum.


Hello,

I have sent a personal message to you with the details.

1 reply

T
Test Screen Name
Legend
July 10, 2020

For retail: Auto renewal is not optional.

For other types of plan: you should say which kind of license you have, hopefully someone will know.

J
jruizhAuthor
Participant
July 10, 2020

 

hi, thanks for your recommendation, just say the following:

Plan details
For more information on what it means to be a Value Incentive Plan (VIP) and the benefits it offers, visit Adobe Volume Licensing FAQs.
SELLER Adobe Inc.
VIP PLAN NUMBER
CONTRACT OWNER

VIP Select PASS
FERTILIZER LEVEL 2

S
Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
July 10, 2020

You need to contact Adobe directly and If you are a Volume License organisation you should have Contact Info someplace in your records.

 

I am moving this whole conversation over to the Enterprise & Teams forum.


Hello,

I have sent a personal message to you with the details.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices