Participant

Answered

Two user accounts on same Mac

Forum|Forum|6 years ago
June 19, 2019
6 replies
20050 views

I am using two different accounts on my Mac: one for work and one for personal projects. How can I use my CreativeCloud apps on both (using the same Adobe ID).

I can see CC updater icon with shortcuts to the apps on Mac menubar in one of my accounts, but not another one.

Vadim

This topic has been closed for replies.

Correct answer Abambo

Programs need only to be installed once. When you sign out of one account and sign in into the other, you can continue using the programs that are licensed for this Adobe id.

The "only" problem is cloud file synchronisation, as each id has it's own cloud space.

J

jwildman16

Participant

Incredibly, rather than fix this issue, Adobe found a way to make this experience even more confusing and frustrating. All users need is the ability to use products they've purchased and use them simultaneously, regardless of the license's source. Adobe, how can you not prioritize a solution to this simple desire? Unbelievable.

You can see the new login experience in the video on this page. This is being rolled out to enterprise customers now. I literally cannot believe how out of touch this company is.

Nancy OShea

Community Expert

Adobe engineers don't lurk in these user-to-user forums. If you wish to voice your concerns where it will be seen by Adobe, please leave feature requests on Adobe UserVoice.

https://creativecloud.uservoice.com/

Nancy O'Shea— Product User & Community Expert

S

Subtrax

Known Participant

Not sure if this is still releveant but yes you can.

I have two accounts on my Mac. One is my work account as I work from home two days a week and the other account is my personal account. I use my Adobe ID on both accounts and it's works fine, when you log off one Mac user account and login to another Mac user account it will ask you to sign back in to Creative Cloud. Everything syncs fine.

People saying merge both accounts into one account or use a separate machine for your work account are really not helpful and not a solution.

WildWanderer

Known Participant

I disagree; this does not work fine. If you have an Acrobat subscription through work and a personal Photoshop subscription, you can't use them both at once.

T

Test Screen Name

Legend

Jwildman, what you say is indeed poor, but it’s the exact opposite of the problem everyone else has been discussing.

A

Andrew Bruner

Participant

It blows my mind that Adobe doesn't allow multiple account login. It is 2019 afterall and we know it should be well within the technical realm of possibility. I also have 1 personal account I use for photgraphy, and 1 employer provided work account for Acrobat and such; i.e: two different email addresses. Logging in and out of each account is cumbersome and also runs me into issues of cloud syncing. It is also limiting from being able to work in multiple apps at one time. Can we just get back to the old ways and be able to log into each app independently vs. signing into all apps via the CC app?

J

jwildman16

Participant

Agreed. This is an awful experience. Often times, freelance workers use their own equipment (e.g., a MacBook) for contract work and for personal work. If I use Photoshop and Lightroom for my personal work, I still need to be able to access the paid Acrobat subscription provided by an employer. It's ridiculous that I can't sign into both accounts and use all apps at the same time. I've got licenses for all three and the current situation restricting access to some of the apps is absurd.

N

norlab111

Participant

Totally agree that this is technology built totally wrong for who their customers are. Most designers have work accounts and probably personal accounts. Why would the Adobe programmers make it so that programs have to be completly reinstalled when switching betweeen user accounts???? Oh...it took me two seconds to realize that they are trying to pull more subscription dollars out of our pockets.

If they just make it so frustrating....then people will sign up out of necessity and not make life easy or cheaper for us. Sorry guys, Adobe just cares about how much money they get from us now.

0

02GEEK

Participating Frequently

One Desktop Computer - Can Multiple User Accounts access CC?

One computer, multiple users

Abambo

Correct answer

Community Expert

Programs need only to be installed once. When you sign out of one account and sign in into the other, you can continue using the programs that are licensed for this Adobe id.

The "only" problem is cloud file synchronisation, as each id has it's own cloud space.

ABAMBO | Hard- and Software Engineer | Photographer

John T Smith

Community Expert

I don't think what you want to do is possible

When you log in as A you may use what A owns

You then need to log out of your A account and log in as B to use what B owns

V

vzalivaAuthor

Participant

I am afraid I have not phrased my question correctly. I do not need to share the data between the accounts. But I would like to be able to run, say, Photoshop from either account to edit local files for each user.

In other words, I want to have Adobe applications installed via my Creative Cloud account to be available for both users A and B.

Nancy OShea

Community Expert

Then combine everything into one computer user account.

Nancy O'Shea— Product User & Community Expert

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