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Unable to Add user to License

New Here ,
Oct 24, 2022 Oct 24, 2022

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We are attempting to assign users to the Existing Adobe DC licenses in our ORG. but we have been unable to add anyone new for a while. 

When we go to add someone we get errors like these : Add users - email not found.pngAdd users - servers not responding.png

 

Please note we have tried to add Several different Users in our ORG, but get the same errors everytime.

 

Please let me know if you need any other info.

TOPICS
Admin console , Licensing , Users and groups

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Community Expert ,
Oct 24, 2022 Oct 24, 2022

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use the contact tab of your admin console to get personalized help.

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