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Unable to Add Users

New Here ,
Sep 24, 2021 Sep 24, 2021

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Attempts to create users in the adobe admin portal causes the below issue. It's been this way for a few days and I've tried Safari and Chrome. 

 

Screen Shot 2021-09-24 at 11.41.26 AM.png

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correct answers 1 Correct answer

Adobe Employee , Sep 24, 2021 Sep 24, 2021

If you are using Azure sync then the users will be managed from the IDP console. You can add the users in the Azure console which will add those accounts to the Adobe admin console. 

 

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New Here ,
Sep 24, 2021 Sep 24, 2021

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Further details: This appears to happen when creating a Federated ID user. Standard "Adobe ID" seems to generate without issue. 

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Adobe Employee ,
Sep 24, 2021 Sep 24, 2021

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If you are using Azure sync then the users will be managed from the IDP console. You can add the users in the Azure console which will add those accounts to the Adobe admin console. 

 

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