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sorend43503754
sorend43503754
Participant
September 15, 2016
Answered

Unable to delegate administrator rights

  • September 15, 2016
  • 2 replies
  • 498 views

Hello Adobe.

My boss Mads Sinkjær Kærgaard and I have been working on since November 2015 to through Adobe Enterprise Dashboard to assign named licening to specific e-mail adresses.

When Mads logs in is not possible for him (super-users) to make other administrators in the AED.

Can you assign him the correct rights ?

Med venlig hilsen

Søren Døygaard

IMT, Roskilde Universitet

4000 Roskilde

[Personal details removed by Mod]

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi Soren,

    He will have been sent an email.

    If that has not arrived, check spam folders.

    2 replies

    alisterblack
    alisterblack
    Inspiring
    September 16, 2016

    This issue has been resolved.

    alisterblack
    alisterblack
    Inspiring
    September 15, 2016

    I can see that the invite to Mads was to join the dashboard as an admin was still pending, he had not accepted the invite. I have resent that invite.

    sorend43503754
    sorend43503754Author
    Participant
    September 15, 2016

    Hello Alister, I have just spoken to Mads. Where shall he accept the invite ? Through an e-mail with a link or in AED ?

    alisterblack
    alisterblackCorrect answer
    Inspiring
    September 15, 2016

    Hi Soren,

    He will have been sent an email.

    If that has not arrived, check spam folders.

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