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Bethtmua
Participant
March 27, 2020
Question

Unable to log in to my work account as I am logged in elsewhere.

  • March 27, 2020
  • 1 reply
  • 577 views

I am trying to log in to my work adobe account but it states I am logged in somewhere else. I have gone through all of my browsers and cleared history/cookies but nothing is working. How can this be resolved? Please note, the account I want to get into isn't the account I am posting from, it is my work account.

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1 reply

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
March 27, 2020

Hi,

 

Could you please share your email address (work account) with me in a personal message? Also, it would be helpful if you could share the screenshot of the error message. 

Click here to know 'How to send 'Personal Message' to someone in the community.'

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