Unable to login / Organization deleted?

Question

Hi guys,

Last month I cancelled 1-year subcription of Adobe Photoshop that was coming to an end via support chat. Since then I cannot access Admin console where all the invoices were for my company. I was the only person managing the Adobe account. This is what I get when trying to access admin console:

"You don't seem to have access to the Adobe Admin Console. If you think you should, please contact your system administrator."

When trying to reach support at https://helpx.adobe.com/support.html:

Please contact your administrator for help. A member of your organization is a designated contact for issues with your Adobe products. Reach out to your administrator or IT contact for help.

Organization under my account has had this string of text added "Deleted-Org". Any idea what can I do? I never wanted to delete the organization account, if that's what happened. I need the invoices for reimbursements.

Thanks

Test Screen Name · Answer

Contact Adobe Enterprise Support - not customer service - it looks as if a terrible mistake was made. If you contacted Customer Service to cancel a subscription under your enterprise account that may have triggered the mistake, as it is the enterprise administrator who manages sub-accounts; all they could cancel was the enterprise service.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded