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brianp5505667
Participant
March 2, 2020
Answered

Uninstall ALL adobe software silent

  • March 2, 2020
  • 2 replies
  • 23061 views

Hi,

I have a scenario where i need to uninstall ALL Adobe CC 2018 products, installed on a lot of laptops.

I have the AdobeCreativeCloudCleanerTool.exe and this DO the job, by selecting the answers needed, but this is manual work and therefore not a solution for me due to the number of laptops.

I need to run this silent or automatically, call the .exe with uninstall ALL parameters to uninstall all silently.

Maybe through a .elevated.bat or powershell?, XML answer file or whatever possible.

I have surfed the forums, and I cannot find a solution for this ANYWHERE, which I frankly don’t understand why Adobe does not have.

Can anyone help me with this?

There gotte be a simple way of calling the cleanertol with the needed parameters….

Best regards

Brian Petersen

This topic has been closed for replies.
Correct answer SuJoshi

Hello,

We generally recommend creating an uninstaller package using the creative cloud packager to remove/uninstall the applications. Here is the help document on how to create an uninstaller package: https://helpx.adobe.com/in/enterprise/package/help/create-uninstall-package.html.

 

You can find the tool in Licensing Website and if you are unable to download the tool then kindly use below link: 

Windows: https://www.adobe.com/go/ccp_installer_win
MAC: https://www.adobe.com/go/ccp_installer_osx

 

You can use switches like /q, /quite or --silent to run the uninstaller silently. Kindly check this help document for more details and command: 

https://helpx.adobe.com/enterprise/package/help/deploying-packages-sccm.html

https://helpx.adobe.com/in/enterprise/package/help/deploying-packages.html#Uninstallproductsusingcommandline

2 replies

Vikrant R
Community Manager
Vikrant RCommunity Manager
Community Manager
March 3, 2020

Can you see if this helps:

https://community.adobe.com/t5/enterprise-teams/uninstall-adobe-creative-cloud-desktop-application-silently/td-p/7026402?page=1 

    B
    brianp5505667Author
    Participant
    March 3, 2020

    Hi Vikant,

    Yes i also read this but this is only the creative cloud app uninstall. not ALL the 2018 products.

    As i read it untill now, you either need to make a uninstall package using Creative Cloud Packager, which i CANT download anywhere?...

    Or you run Adobe Cleaner to remove ALL products, but this is manually and not possible to run silently torugh parameters etc.

    Either way, there is NO way i can remove ALL installed Adobe products silently as i see it... and i NEED that option... and are fuming that this is not possible... 😕😕

    S
    Community Manager
    SuJoshiCommunity ManagerCorrect answer
    Community Manager
    March 3, 2020

    Hello,

    We generally recommend creating an uninstaller package using the creative cloud packager to remove/uninstall the applications. Here is the help document on how to create an uninstaller package: https://helpx.adobe.com/in/enterprise/package/help/create-uninstall-package.html.

     

    You can find the tool in Licensing Website and if you are unable to download the tool then kindly use below link: 

    Windows: https://www.adobe.com/go/ccp_installer_win
    MAC: https://www.adobe.com/go/ccp_installer_osx

     

    You can use switches like /q, /quite or --silent to run the uninstaller silently. Kindly check this help document for more details and command: 

    https://helpx.adobe.com/enterprise/package/help/deploying-packages-sccm.html

    https://helpx.adobe.com/in/enterprise/package/help/deploying-packages.html#Uninstallproductsusingcommandline

      Jeffrey_A_Wright
      Community Manager
      Jeffrey_A_WrightCommunity Manager
      Community Manager
      March 2, 2020

      Brian, what type of Creative Cloud membership did your company purchase?  You are currently posting to the Get Started forum, which focuses on individual memberships.

        B
        brianp5505667Author
        Participant
        March 3, 2020

        Hi,

        Honestly i dont know. We have 57 Cloud licenses and access to ALL Adobe products in LWS.

        But my question is more technical. How i, in any way can uninstall Adobe CC 2018 products silently. There is NO solutions on forums and google and that i dont understand.

        B
        brianp5505667Author
        Participant
        March 3, 2020

        Our company account is JS WORLDMEDIA A/S 

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