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Uninstall Old Version of Acrobat

New Here ,
Apr 02, 2019 Apr 02, 2019

I am trying to deploy Acrobat to my company.  I am using SCCM.  Everyone has different versions of Acrobat.  Is there a switch for the MSI to uninstall old version? 

If not how do I uninstall the old version without using sneaker-net?

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Adobe Employee ,
Apr 02, 2019 Apr 02, 2019

Use the Wizard or cmd line properties: Installation options — Acrobat Customization Wizard DC for Windows

You may want to use the Wiz anyway to configure other options.

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New Here ,
Apr 02, 2019 Apr 02, 2019

Thank you for your quick response.

When I try to open the MSI file that came with the download from the "Team Portal" It says "Wizard cannot modify this MSI package".

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Adobe Employee ,
Apr 02, 2019 Apr 02, 2019

That's odd. And your using the latest Wizard and the latest download?

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Adobe Employee ,
Apr 04, 2019 Apr 04, 2019

Not sure what your "Team Portal" is but I looked up the message.  It means the MSI file is not valid.   It's probably corrupt or perhaps you are trying to Open the wrong MSI if this is a CC package of Acrobat DC.

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New Here ,
Apr 12, 2019 Apr 12, 2019

Steve.  I downloaded Accrobat from the Admin Console​ .  I have redownloaded it twice and I am using the latest version of the Wizard. 

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Adobe Employee ,
Apr 12, 2019 Apr 12, 2019

Try downloading from this page:

Download Acrobat DC installer for Enterprise term or VIP license

If that is still not working for you then try downloading from a different web browser.

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New Here ,
Apr 17, 2019 Apr 17, 2019
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Thank you Steve. That worked. You all have been most helpful.

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