Update 19.012.20034 already installed

Report · Jul 01, 2019

I subscribe to Acrobat DC as part of enterprise subscription (Illustrator and Photoshop too).

Updates to Illustrator and Photoshop are pushed through the creative cloud, but I never receive Acrobat updates through cloud. A system admin has to install every time when I prompted through system tray notice. Now system tray notice is telling me to install an update that is already installed (19.012.20034). What's up with that.

I am convinced this is due to previous installation of stand-alone Acrobat Pro installation on the same machine, which was uninstalled prior to installing subscription Arcobat DC.

Any help you can provide would be appreciated so I don't have to call IT every time Acrobat needs to be updated and I can use cloud for updates just like my photoshop and illustrator subscriptions. Also, need help getting rid of annoyances to install updates that are already installed.

Report · Jul 01, 2019

[moved from Installing, Updating, & Subscribing to Acrobat to Enterprise Deployment (Acrobat and Reader)]