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January 28, 2017
Answered

Update Adobe apps without logging in to Creative Cloud

  • January 28, 2017
  • 3 replies
  • 4356 views

Hi,

I'm completely new to Adobe products. We're currently learning to use various Adobe apps through school, and therefore I've had almost every app installed on my computer by the school's IT department. Since most/all of them are Creative Cloud versions, Creative Cloud is installed as well, but there's no account associated with the program, and we have been strictly told not to log in with our personal accounts. While some apps can be updated through Adobe Application Manager, all the other apps can only update through the Creative Cloud app. But when I press "update now" on the prompts from the programs, it takes me to the Creative Cloud app, where I need to login.

So my question is, how do I update the apps, if I'm not allowed to log in to Creative Cloud?

Best regards, Aske.

    This topic has been closed for replies.
    Correct answer Peru Bob

    I think you need to address the IT department at your school.

    3 replies

    kglad
    Community Expert
    Community Expert
    January 28, 2017
    Govardhan.V
    Participating Frequently
    January 28, 2017

    Hmm , is it Creative Cloud Enterprise subscription ?

    If the College has purchased Enterprsie edition license,  you should not log in with personal account. Usually School or Universities will purchase licenses in terms of number of devices or number of users.  License will be registered under the name of Enterprise . so if you login with your ID , it might affect activation status of installed CC apps .

    Is  it School lab computer or your own personal laptop ( BYOD ) ?

    As mentioned above , its better you check with IT Department.

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    January 28, 2017

    I think you need to address the IT department at your school.