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H
helgeloken
Participant
August 15, 2013
Question

Urgent! CCP can't connect to internet

  • August 15, 2013
  • 1 reply
  • 1484 views

When I launch CCP today it's complaining that I don't have internet access. Since I'm writing this post on the same PC I'm pretty certain that I have access to the internet. Please help!

helge

    This topic has been closed for replies.

    1 reply

    KRupani
    Adobe Employee
    KRupani
    Adobe Employee
    August 15, 2013

    Hi,

    You can follow the steps mentioned in this document

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    Thanks

    Kapil

    H
    helgelokenAuthor
    Participant
    August 15, 2013

    Hi,

    None of those steps seems to help. It was working fine yesterday when I built several packages. I'm able to successfully launch the Creative Cloud Desktop app and install software through it. This problem is applicable to Creative Cloud Packager.

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    August 15, 2013

    Moving this discussion to the Creative Suite Enterprise Deployment forum.

    Helgeloken you may also want to review the Adobe Creative Cloud Service Access Documentation for IT section of http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.

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