Skip to main content
Participant
February 1, 2023
Answered

User Management API - with Buisnes ID's Domain error

  • February 1, 2023
  • 2 replies
  • 669 views

Hi All

 

I am hoping someone can help I am trying to run the below uri to update a users details.

https://usermanagement.adobe.io/v2/usermanagement/action/{orgId}

 

I am getting the below response

errormessage : Changes to users are only allowed in claimed domains.
errorCode : error.domain.trust.nonexistent

 

We have a Buisness ID setup.

I have tried going into the admin console and going to the settings -> identity -> directory - selecting the buisness directory but there is no add domain option.

 

Is it not possible to update users through the usermangement api with a buisness id setup?

 

Many Thanks

James

This topic has been closed for replies.
Correct answer SuJoshi

@jamest94516308 As per my knowledge, currently, it is not supported as the authentication account is Adobe ID which is managed by the end-user. You might have to configure SSO so that you can have more control over the user's account.

2 replies

SuJoshiCommunity ManagerCorrect answer
Community Manager
February 3, 2023

@jamest94516308 As per my knowledge, currently, it is not supported as the authentication account is Adobe ID which is managed by the end-user. You might have to configure SSO so that you can have more control over the user's account.

kglad
Community Expert
Community Expert
February 1, 2023

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html