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User Product Activation Report

New Here ,
Oct 12, 2021 Oct 12, 2021

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Hello, I'm working on a lifecycle-management project and want to see if a report exists showing who actually uses Adobe Products and who doesn't. I'd like to remove licenses from users if they're not using the product.

 

With Adobe Creative Cloud, you need to sign in every 30 days I think so shouldn't a report exist that would allow me to report on that?

 

Other suggestions?

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Admin console , Enterprise , Licensing , Teams , Users and groups

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correct answers 2 Correct answers

Adobe Employee , Oct 14, 2021 Oct 14, 2021

Unfortunately, Adobe does not track the login or usage details of the users. However, if the devices are managed by the organization then this document might help: https://docs.microsoft.com/en-us/mem/configmgr/apps/deploy-use/monitor-app-usage-with-software-metering

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Adobe Employee , Oct 20, 2021 Oct 20, 2021

Please use this link to add it as a feature request: https://www.adobe.com/products/wishform.html

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Adobe Employee ,
Oct 14, 2021 Oct 14, 2021

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Unfortunately, Adobe does not track the login or usage details of the users. However, if the devices are managed by the organization then this document might help: https://docs.microsoft.com/en-us/mem/configmgr/apps/deploy-use/monitor-app-usage-with-software-meter...

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New Here ,
Oct 20, 2021 Oct 20, 2021

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Thank you for the response.


Something is better than nothing but I don't believe Macs have software metering.

 

I would maybe add that as a feature request on your side.

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Adobe Employee ,
Oct 20, 2021 Oct 20, 2021

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Please use this link to add it as a feature request: https://www.adobe.com/products/wishform.html

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