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Shafir
Shafir
Participant
July 3, 2016
Question

What happened to Extract Assets tab in Creative cloud?!

  • July 3, 2016
  • 1 reply
  • 1103 views

It appears that the Extract tab from Creative Cloud is not working any more.

The main (and only) reason to use Adobe cloud and not Dropbox was this feature.

Now we have to re-export 20 projects as assets for R&D.

what on earth were they thinking?!

      This topic has been closed for replies.

      1 reply

      Y
      yaxman
      Participant
      July 5, 2016

      Here's what they said to us via their support system:

      With this response, we believe your issue is resolved and have therefore closed your case 0187952134.   If your support case has not been completed to your satisfaction or you need to contact us on this issue again, please reference your case number.

      Hello Michael,

      Thank you for contacting Adobe Technical Support. This email is with regards to that you are unable to find Extract option on creative cloud site.

      Extract for Creative Cloud Assets Online Service and Brackets is discontinued with effect from June 28th 2016.

      You can access this feature now within Photoshop and Dreamweaver ( via Export assets panel ) software.

      Refer below document :

      https://blogs.adobe.com/creativecloud/update-for-extract-in-creative-cloud-assets-and-brackets/

      Thank you.

      Adobe Technical Support.

      Shafir
      ShafirAuthor
      Participant
      July 6, 2016

      Thanks Yaxman,

      did you have the chance to check it out?

      How does that effect the customer side of the service?

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