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Hi
We need to open the firewall. We have follow the instruction provided by community post and whitelist the following in our firewall with port 80 and 443. However, still can't re-authenticate the license. It will stuck here forever and I know this is blocked by the firewall. There must be some url, ip was missing in the following list. Anyone have similar problem and know what the IP/URL needed for this case are?
Our firewall is SonicWall TZ400
Whitelist url.
lm.licenses.adobe.com
activate.adobe.com
ccmdls.adobe.com
ims-na1.adobelogin.com
na1r.services.adobe.com
prod-rel-ffc-ccm.oobesaas.adobe.com
ccmdl.adobe.com
swupmf.adobe.com
swupdl.adobe.com
Whitelist port
TCP : 80
TCP : 443
Thank you!
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The list is much longer than this. https://helpx.adobe.com/enterprise/kb/network-endpoints.html
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