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Participant
May 29, 2014
Question

when I open creative cloud application it asks to register adobe id in 7 days or it will deactivate.

  • May 29, 2014
  • 1 reply
  • 403 views

When I open creative cloud application it asks to register adobe id in 7 days or it will deactivate. After the application is installed we open any creative cloud application and will prompt to register product with Adobe ID. Should this be happening with Creative cloud for enterprise?

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    1 reply

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    May 29, 2014

    Adobe NMSU I would recommend contacting your administrator so they can verify the status of your assigned Adobe ID.

    Participant
    May 29, 2014

    We have verified the assigned Adobe ID is active an works on other computers. The issue is happening on lab machines that have been installed using an image made with Deploy Studio on a Mac.

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    May 29, 2014

    Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite.

    Adobe NMSU please make sure that the deployment packaging being utilized for the images utilize the Device License option.  You can find more details at Creative Cloud Help | Creating or editing packages.  More information regarding the use of the Creative Cloud Packager in general can be found at Creative Cloud Help | Packager.