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Where do I begin with Acrobat X update deployments

New Here ,
Apr 25, 2012 Apr 25, 2012

Thanks. 

We're in an Apple/Adobe CS 5.5 environment with less than 20 CS 5.5. users and we want to create silent deployments for Acrobat X.

Is AAMEE Version 2.0.242.0 (2.0.242.0) a simple way to go with this - Apple Remote Desktop?  A third party tool?  Has anyone been so kind to provide any example deployment steps or configuration details in any delivery vehicle anyone has been able to benefit from?

We have both the "DesignPremium_CS5_5_LS1.dmg" and "AcrobatUpd1013.dmg" files on hand.

Any/all help or advice is GRETLY appreciated. 

Thanks again.

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Adobe Employee ,
Apr 25, 2012 Apr 25, 2012

Get the admin guide: http://www.adobe.com/go/acrobatitinfo.

Read the Mac section. Acrobat is deployed separately from the rest of CS.

Ben

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New Here ,
Apr 30, 2012 Apr 30, 2012

brogers_1 thanks.

Let me rephrase sorry: We actually want to "create silent deployments for Acrobat X UPDATES" if possible.  I didn't see anything in the guide under "Macintosh Deployments". I'm primarily interested in updates.  Thanks.

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Adobe Employee ,
Apr 30, 2012 Apr 30, 2012

The admin guide is complete and describes what's supported. The APT allows you to turn off EULA, Adobe ID, and Lic. dialogs.  However, if you want to off-road a bit you could read the CS doc about the Adobe Provisioning Tool and see if there are any switches you can try beyond what the doc describes.  Some folks have indicated a few CS switches work, but it's unsupported of course. I'm not sure if there's anything in there you can use or not.

Ben

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New Here ,
May 01, 2012 May 01, 2012

Thanks again but I'd have to respectfully disagree about the "completeness" of this (or most) Admin guides.  All too often, they seem to be written for IT people who:

a) have LOTS of time on their hands to interpret, test and execute generalized guidance.

b) have adequate test environments

c) enjoy the thrill of the hunt.

Your more succinct reference this time to paragraph 15.4.2, and 15.4.3 were helpful in that they give me a specifc area to focus (again, much appreciated). However, none of the wording in either of those paragraphs suggests (to me anyway) that they might be applicable to Acrobat X updates.  While the word "deployments" is used liberally, I hadn't really associated it in my mind with the concept of running updates although I'm sure many might use the term synonomously. Chapter 15.4.4, in case that too is applicable, also uses the term "deployments" in it's paragraph title.  I might suggest a sentence or two suggestive of the fact that, as you're saying, the APT can also be used to "update Acrobat X" for the benefit of those who aren't in a position to spend a lot of time tyring to test or interpret how this can be done - precicely. 

Even better - give an example.  Write out the exact steps for running an Acrobat X Update (and other product updates) via APT/ARD Mac/Windows in the Admin guide for search engines.  i.e. do IT people spend more time spent doing deployments or updates?  In my case, it would be updates. 

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Guest
May 01, 2012 May 01, 2012

DOLAdmin2  This type of update isn't possible with AAMEE according to the documentation.

http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/AdobeApplica...

ADOBE® APPLICATION MANAGER ENTERPRISE EDITION

Adobe® Application Manager Enterprise Edition Release 2.1

Document Version 2.2 Document Date: October 2011

ENTERPRISE DEPLOYMENT GUIDE

Excerpt:

Update packages

 Update packages are created with a name in the form <pkg_name>_Update.pkg.

 Update packages cannot be uninstalled.

The Enterprise Administration Guide works for standalone Acrobat.

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New Here ,
May 01, 2012 May 01, 2012

Sabian thanks.  Pretty incredible...

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Adobe Employee ,
May 01, 2012 May 01, 2012
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The admin guide is "complete" in that it describes everything that's officially supported. It specifically states what Sabian said: "The Enterprise Administration Guide works for standalone Acrobat" and provides a link to the CS doc for users working with suites.

While I'm not sure how long a "hunt" would be for info in a 14 page doc, I am sure DOL's suggestions for the Admin Guide are good. . . look for changes shortly.

Ben

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