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Where, Pray Tell, Are Bills Shown In Admin Console

New Here ,
Oct 09, 2021 Oct 09, 2021

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One might surmise that Adobe, above ANY other business, would email their bills with PDF attachment. After all, isn't / wasn't that one of their primary, if not first, products? Geesh. Maybe I need glasses or am going blind, but I have searched every single tab and every single drop-down, and I CANNOT find anything related to a bill. All I've been getting is an email that reads: "Your monthly invoice for [my company] is available." Anyone else? Any ideas? I've been on hold awaitng phone support FOREVER.

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correct answers 1 Correct answer

Adobe Employee , Oct 10, 2021 Oct 10, 2021

You need to the Contract Owner to be able to download the invoices. Go to the the Admin Console > Account > Account tab.

If you're the Contract Owner, you'll see an Edit Payment link. Or you'll see the name of the person who is the Contract Owner. For more details, see https://helpx.adobe.com/enterprise/using/manage-invoices.html

 

It may happen that the Contract Owner is no longer available. May be on extented leave or may have left the company. Or you would like to take over those responsibili

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Adobe Employee ,
Oct 10, 2021 Oct 10, 2021

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You need to the Contract Owner to be able to download the invoices. Go to the the Admin Console > Account > Account tab.

If you're the Contract Owner, you'll see an Edit Payment link. Or you'll see the name of the person who is the Contract Owner. For more details, see https://helpx.adobe.com/enterprise/using/manage-invoices.html

 

It may happen that the Contract Owner is no longer available. May be on extented leave or may have left the company. Or you would like to take over those responsibilities. In that case you'll need to become the contract owner.

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