Skip to main content
Participating Frequently
August 29, 2013
Answered

why trail?

  • August 29, 2013
  • 1 reply
  • 1275 views

Why does it say trail (and the stupid box appear),  when I'm signed in? ...and yes I did pay for a licence.

    This topic has been closed for replies.
    Correct answer Romsinha-9KMEUt

    It is asking for a serial nr.. please send me one ☺


    Hi torerikask,

    Checking your account I found that you purchased Creative cloud for Team Subscription. Please follow the mentioned steps:

    1. Log on to www.creative.adobe.com .

    2. Send an invitation to your self by selecting team management at the top right corner.

    3. Once the invitation is sent open your mailbox and accept the invitation.

    4. Now launch any CC apps and Sign in to activate the subscription.

    Regards,

    Romit Sinha

    1 reply

    Romsinha-9KMEUt
    Adobe Employee
    Adobe Employee
    August 29, 2013

    Hi torerikask,

    Which Adobe software have you installed on your machine. Also confirm the mode of installation.

    Regards,

    Romit Sinha

    Participating Frequently
    August 29, 2013

    Illustrator, Photoshop, After Effects, and Premiere Pro

    Romsinha-9KMEUt
    Adobe Employee
    Adobe Employee
    August 29, 2013

    Hi torerikask,

    Do you see any prompt "License this software" along with the trial prompt, if yes select it and sign in with your Adobe Id to activate the software.

    Regards,

    Romit Sinha