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F__K_Adobe
Participant
July 28, 2016
Answered

Adobe AcroCEF has stopped working

  • July 28, 2016
  • 1 reply
  • 6862 views

We have 4 identical terminal servers and one is producing this error seconds after opening a PDF.  It occurs with local files and files from a file server.  The error can be minimized and the user can still work with the program.  This happens will all users both admin and non-admin.  Protected View is turned off and we're using Acrobat Standard DC 2015.  Thanks in advanced for your help.

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Correct answer F__K_Adobe

Thanks for responding. I ended up having to reset the permissions on the folder then uninstall and reinstalling the software.

1 reply

T
Community Manager
Tariq AhmadCommunity Manager
Community Manager
August 9, 2016

Hello,

Sorry for the late response.

Are you still experiencing this issue? What is the current dot version installed? Have you tried to check if you have any pending updates?

Also, would you let us know the steps you have already taken to resolve this issue?

Regards,
Tariq Dar.

F
F__K_AdobeAuthorCorrect answer
Participant
August 11, 2016

Thanks for responding. I ended up having to reset the permissions on the folder then uninstall and reinstalling the software.

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