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Participant
March 25, 2021
Question

Adobe CEF Helper has stopped working

  • March 25, 2021
  • 1 reply
  • 710 views

Receiving the "Adobe CEF Helper has stopped working" on my user ID only however when I login with other ID's its working fine. The moment I add my credential to the CC, it will start sending the ADobe CEF helper has stopped working error continuously. Please help, our IT engineer could not find any way to fix this error.

 

 

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1 reply

kglad
Community Expert
Community Expert
March 25, 2021

if you have an individual subscription, update your cc desktop app (to v5.4.2.541)Adobe Creative Cloud download | Free Adobe Creative Cloud trial

 

if you have a team/enterprise subscription, reply because the solution may be different.  

 

 

Vinay5F9FAuthor
Participant
March 26, 2021

Hi, 

 

Thanks for your reply. I am using a team/enterprise subscription.

 

Previously it was working fine but recently my user is recreated due to some error in the system. After that I am receiving this error. If you can provide the solution, I am really greateful.