Adobe Creative Cloud - roaming profile space issue

My 2 cents:

Can't hate these two folders more as they create on-going roaming profile issues and apparently Adobe couldn't care less.

'CCX Welcome'

'Experimentation' 

From inside user's roaming folder, navigate to these folders, delete absolutely everything inside, the get back one level: Right click on them -> Security -> Edit -> Deny all for both 'System' and '<current username>' -> Apply -> OK

Operation completed. Nothing ever grows back.

What's affected when using the applications? The utterly annoying, completely useless welcome screen and the loads of clueless learning tips, etc are all gone. Back to the clean state of a design tool.

Seriously Adobe, stop throwing the unwanted sense of interaction towards users while completely ignoring user's true needs. Spend more time on the content rather the packaging!

Hi everyone,

I used LR and PS exclusively with a creative cloud account on a very limited SDD space 120gb). I never used and never will use Stock but somehow there is 1.2gb of my precious diskspace used by utterly useless images from adobe/ccx welcome/stock/assets. How can I get rid of it the proper way without affecting the rest of adobe cc apps?

Thank you for your help!

Vania

I just found 72 GB occupied by over 277,000 files under Adobe in the Roaming Data section. There are entries and cached files from every previous version of Adobe CC - never cleaned up after updating to the new version. What a waste of space, and a complete and utter programming failure.  When I contacted Tech Support they said I could just delete the files and directed me here.  Complete BS!!

Adobe MUST do a better job of cleaning up after itself or at least informing the user how and where to deal with the FILE BLOAT they are causing.

Just my two cents.

In practice it seems that roaming profiles over 500MB in size may give you problems, causing all sorts of errors.

I understand that a user likes it if his/her settings/brushes/fonts/etc. move with them to another computer (hence roaming profiles), but it would be great to simply have an option to change the path. This way we can move settings to, for instance, a personal folder and everything works. Both from an Adobe and Microsoft point of view.

For now I had to resort to Group Policies to exclude the biggest folders from roaming.

IT Admin here. I'm working on implementing roaming profiles for my staff and I'm having these sorts of issues. The Creative Cloud Apps are not very IT admin friendly.

Firstly, I would suggest checking the cache path for each individual Creative Cloud app as well as the cache deletion settings.

Then you can check whats taking up the most space:

I'm not sure how this forum feels about putting code into posts but if you are confident with powershell this will give you a good idea of what is taking up the most space in your AppData Adobe Folders

get-childItem $Env:APPDATA\Adobe,$Env:LOCALAPPDATA\Adobe -Directory |%{     Select -InputObject $_ -property FullName,@{n="length";e={$_ | Gci -Recurse -File | Measure length -sum|Select -expand Sum}}     } | sort length -Descending

AFAIK, the "AppData\Roaming\Adobe\CCX Welcome\stock" should not be used for cache files. However it might make sense to delete cache files with a logout script.

If your IT is open to it, they can delete the cache files with a logout script. Something like the one below.

Get-ChildItem $Env:APPDATA\Adobe,$Env:LOCALAPPDATA\Adobe -Directory -Recurse |     Where name -in "Media Cache Files","Media Cache","Peak Files","PTX" |     Get-ChildItem -File | Where LastWriteTime -lt (Get-Date).AddDays(-14) |     Remove-item

Or once you figure out which folders are taking up so much space you can clear them out with a script on each log off.

Hi Melencio,

Sorry to hear about your difficulties. A few clarifying questions

• How much space are you allowed to use for your roaming profile? Is this limit imposed by your company or IT dept.?
• How much is being used by Adobe related files currently?
• Are your roaming files stored locally or on a server?

I believe the files in this location are part of the installation for the Creative Cloud desktop app for content within the Learn section. I wouldn't recommend removing these files.

C:\Users\username\AppData\Roaming\Adobe\CCX Welcome\stock

Just to confirm, you were able to successfully change the path where the Creative Cloud Files folder is stored in the preferences correct?

Thanks,

- Dave

in the Creative Cloud app preferences:

Does it help to get your CC files out of the way?

Moving to Creative Cloud Download & Install​