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Adobe Reader DC package help

New Here ,
Oct 05, 2017

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Hello,

Im trying to create the DC package using the customization wizard, i need to know if there is a way to enter a line to close existing adobe files that are open for the installation to take place. I have created the package using the wizard for SCCM, however i run into an issue where if a user have the pdf file open on their end, the installation fails.

Is there an option within the wizard to enter the following command "taskkill.exe /f /im acrord32.exe"

No, there is not a way to do this pre-install within the Adobe Customization Wizard DC.  However, if you are using SCCM, why not just setup a Task Sequence and make that the first step?

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Adobe Reader DC package help

New Here ,
Oct 05, 2017

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Hello,

Im trying to create the DC package using the customization wizard, i need to know if there is a way to enter a line to close existing adobe files that are open for the installation to take place. I have created the package using the wizard for SCCM, however i run into an issue where if a user have the pdf file open on their end, the installation fails.

Is there an option within the wizard to enter the following command "taskkill.exe /f /im acrord32.exe"

No, there is not a way to do this pre-install within the Adobe Customization Wizard DC.  However, if you are using SCCM, why not just setup a Task Sequence and make that the first step?

Topics

Acrobat

Views

295

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Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Oct 05, 2017

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Adobe Employee ,
Oct 09, 2017

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No, there is not a way to do this pre-install within the Adobe Customization Wizard DC.  However, if you are using SCCM, why not just setup a Task Sequence and make that the first step?

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