Highlighted

Adobe Reader Updates are disabled, yet users are being prompted for updates

New Here ,
May 29, 2017

Copy link to clipboard

Copied

We have a number of user who are being prompted for automatic updates, I have checked their registry to ensure bUpdater is set to 0, which it is, any ideas for other settings that might cause this.  Our package has been configured with the Acrobat customisation tool not to update and for most users is working as intended, thanks.

Which bUpdater setting are you talking about?  There are two bUpdater settings in the registry for Acrobat/Reader.  The first one is for application updates and the second is for service updates.

bUpdater

Data typeboolean: DWORD value > REG_DWORD
Defaultnull
Version #9.2 and 8.1.7+
HKLM PathHKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown
SummaryDisables the Updater and removes associated user interface items.
DetailsThis setting interacts overrides any bDeclined value.
  • 0: Disables and locks the Updater.
  • 1: No effect.
GUI mappingSetting bUpdater to 0 disables the user interface items Preferences > Updater and Help > Check for updates.

bUpdater

Data typeboolean: DWORD value > REG_DWORD
Default1
Version #DC
HKLM PathHKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
SummaryDisables both updates to the product's web-plugin components as well as all services.
DetailsFor product versions after 11.x, this new preference replaces the now deprecated HKCU services master switch bEnableAcrobatHS . It disables both updates to the product's web-plugin components as well as all services without exception, including any sign-in screen. The setting is not the same as bUpdater which resides directly under FeatureLockdown and disables product updates. Possible values include:
  • 0: Disable services and service component updates.
  • 1: Enable services.

Topics

Acrobat

Views

1.5K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe Reader Updates are disabled, yet users are being prompted for updates

New Here ,
May 29, 2017

Copy link to clipboard

Copied

We have a number of user who are being prompted for automatic updates, I have checked their registry to ensure bUpdater is set to 0, which it is, any ideas for other settings that might cause this.  Our package has been configured with the Acrobat customisation tool not to update and for most users is working as intended, thanks.

Which bUpdater setting are you talking about?  There are two bUpdater settings in the registry for Acrobat/Reader.  The first one is for application updates and the second is for service updates.

bUpdater

Data typeboolean: DWORD value > REG_DWORD
Defaultnull
Version #9.2 and 8.1.7+
HKLM PathHKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown
SummaryDisables the Updater and removes associated user interface items.
DetailsThis setting interacts overrides any bDeclined value.
  • 0: Disables and locks the Updater.
  • 1: No effect.
GUI mappingSetting bUpdater to 0 disables the user interface items Preferences > Updater and Help > Check for updates.

bUpdater

Data typeboolean: DWORD value > REG_DWORD
Default1
Version #DC
HKLM PathHKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
SummaryDisables both updates to the product's web-plugin components as well as all services.
DetailsFor product versions after 11.x, this new preference replaces the now deprecated HKCU services master switch bEnableAcrobatHS . It disables both updates to the product's web-plugin components as well as all services without exception, including any sign-in screen. The setting is not the same as bUpdater which resides directly under FeatureLockdown and disables product updates. Possible values include:
  • 0: Disable services and service component updates.
  • 1: Enable services.

Topics

Acrobat

Views

1.5K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
May 30, 2017

Copy link to clipboard

Copied

Sometimes other apps (such as antimalware) get it into their heads to claim an update is needed. Or  browsers seem (wrongly) to suggest it. So please post a screen shot showing the update message.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jun 06, 2017

Copy link to clipboard

Copied

I would of provided a screen shot, unfortunately the user in question is not providing one and tbh I'm not convinced it is Reader demanding an update, in lack of evidence I am trying to investigate all possibilities, thanks for your reply anyways

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Jun 02, 2017

Copy link to clipboard

Copied

Which bUpdater setting are you talking about?  There are two bUpdater settings in the registry for Acrobat/Reader.  The first one is for application updates and the second is for service updates.

bUpdater

Data typeboolean: DWORD value > REG_DWORD
Defaultnull
Version #9.2 and 8.1.7+
HKLM PathHKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown
SummaryDisables the Updater and removes associated user interface items.
DetailsThis setting interacts overrides any bDeclined value.
  • 0: Disables and locks the Updater.
  • 1: No effect.
GUI mappingSetting bUpdater to 0 disables the user interface items Preferences > Updater and Help > Check for updates.

bUpdater

Data typeboolean: DWORD value > REG_DWORD
Default1
Version #DC
HKLM PathHKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
SummaryDisables both updates to the product's web-plugin components as well as all services.
DetailsFor product versions after 11.x, this new preference replaces the now deprecated HKCU services master switch bEnableAcrobatHS . It disables both updates to the product's web-plugin components as well as all services without exception, including any sign-in screen. The setting is not the same as bUpdater which resides directly under FeatureLockdown and disables product updates. Possible values include:
  • 0: Disable services and service component updates.
  • 1: Enable services.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jun 06, 2017

Copy link to clipboard

Copied

Hi, it is the application update, I believe I am getting incorrect info from the user, I will mark this as the correct answer, thanks

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...