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Disable Creative Cloud Files for all Users

New Here ,
Feb 08, 2017

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Is there any way to disable Cloud Files / Sync by script/registry?

I created installation packages with the Creative Cloud Packager but I cannot disable cloud sync.

Or is this only availible for Adobe CC for Enterprise?


Thank you.

Best regards, Manuel

Creative Cloud for Enterprise users can have all storage and services turned off at the Admin Console.

Teams, Individual and Enterprise VIP users cannot do this.

The solution is to block unwanted services at firewall level. This document gives more detail.

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Disable Creative Cloud Files for all Users

New Here ,
Feb 08, 2017

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Is there any way to disable Cloud Files / Sync by script/registry?

I created installation packages with the Creative Cloud Packager but I cannot disable cloud sync.

Or is this only availible for Adobe CC for Enterprise?


Thank you.

Best regards, Manuel

Creative Cloud for Enterprise users can have all storage and services turned off at the Admin Console.

Teams, Individual and Enterprise VIP users cannot do this.

The solution is to block unwanted services at firewall level. This document gives more detail.

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Adobe Employee ,
Feb 09, 2017

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Creative Cloud for Enterprise users can have all storage and services turned off at the Admin Console.

Teams, Individual and Enterprise VIP users cannot do this.

The solution is to block unwanted services at firewall level. This document gives more detail.

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Community Beginner ,
Jul 19, 2017

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Blocking at the firewall level is all well and good when the user in within the corporate environment.

Once the user jumps onto another network, then the sync feature is enabled again.

Adobe should give the end customer more control over the local sync settings on the client, rather then us hunting around for a hack!

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New Here ,
Nov 17, 2017

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How do you turn off storage and services from the Admin Console for Enterprise? I was told you could not do this. Thanks for you help

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Adobe Employee ,
Nov 23, 2017

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This has changed since the original forum post was made.

It is not possible to turn off storage for most admin consoles (to enquire regarding exceptions please speak to your account manager) and certain related core services such as collaboration and cc libraries are similarly not configurable.

Other optional services can be configured on the Admin Console itself. See Optional services

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New Here ,
Apr 12, 2018

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This document​ is no longer valid ... can someone at Adobe please update the link?

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New Here ,
Jun 14, 2018

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