How can activate a shared license?

[lizeth_adrianaa34163251]

Hello

In the company where I work we bought the license for Adobe Illustrator Creative Cloud, but I as a second administrator can not use it.

I don't know if I need to enable something, could you  support  me please.

[kglad]

[moved from Creative Cloud Download & Install to Deployment for Creative Cloud for Team, Enterprise, & CS]

[alisterblack · Accepted solution]

Hi,

What kind of license did you purchase?

If this is an individual license it is a per-user license and cannot be shared.

If this is a Team or Enterprise license then you need to be given entitlement to use the product via your Admin Console.

Being an Admin on the Admin Console does not give you automatic entitlement to use the applications.

Creative Cloud for teams

Creative Cloud for enterprise User Guide