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How can activate a shared license?

New Here ,
Oct 10, 2017

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Hello

In the company where I work we bought the license for Adobe Illustrator Creative Cloud, but I as a second administrator can not use it.

I don't know if I need to enable something, could you  support  me please.

Hi,

What kind of license did you purchase?

If this is an individual license it is a per-user license and cannot be shared.

If this is a Team or Enterprise license then you need to be given entitlement to use the product via your Admin Console.

Being an Admin on the Admin Console does not give you automatic entitlement to use the applications.

Creative Cloud for teams

Creative Cloud for enterprise User Guide

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How can activate a shared license?

New Here ,
Oct 10, 2017

Copy link to clipboard

Copied

Hello

In the company where I work we bought the license for Adobe Illustrator Creative Cloud, but I as a second administrator can not use it.

I don't know if I need to enable something, could you  support  me please.

Hi,

What kind of license did you purchase?

If this is an individual license it is a per-user license and cannot be shared.

If this is a Team or Enterprise license then you need to be given entitlement to use the product via your Admin Console.

Being an Admin on the Admin Console does not give you automatic entitlement to use the applications.

Creative Cloud for teams

Creative Cloud for enterprise User Guide

Views

137

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 10, 2017 0
Adobe Community Professional ,
Oct 10, 2017

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Oct 10, 2017 0
Adobe Employee ,
Oct 11, 2017

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Hi,

What kind of license did you purchase?

If this is an individual license it is a per-user license and cannot be shared.

If this is a Team or Enterprise license then you need to be given entitlement to use the product via your Admin Console.

Being an Admin on the Admin Console does not give you automatic entitlement to use the applications.

Creative Cloud for teams

Creative Cloud for enterprise User Guide

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
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Oct 11, 2017 1