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We've run into the issue of users being unable to access Online Help described in http://kb2.adobe.com/cps/888/cpsid_88831.html. We use a proxy server for user web authenticationa and filtering so we can't avoid this.
I'd like to know if there's a way to add the offline help to our customized deployment Transform using the Customization Wizard. Has anyone installed the Adobe Community Help Client this way?
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Yes, it's possible. At least for the PDF solution it's possible. For the CHC Help Application it's not a silent installation at all.
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The instructions in the admin guide are better: http://www.adobe.com/go/acrobatitinfo.
You can use the Wiz to deploy the PDF Help version. You'll have to run the JS locally to hook up the menu.
Ben