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How to disable protected mode at startup in DC app-v package

New Here ,
Feb 16, 2016

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I am turned off protected view in enhanced security but is there any way to turn off protected mode at startup off?

Adobe DC reader via APP-v

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How to disable protected mode at startup in DC app-v package

New Here ,
Feb 16, 2016

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I am turned off protected view in enhanced security but is there any way to turn off protected mode at startup off?

Adobe DC reader via APP-v

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Acrobat

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Adobe Employee ,
Feb 16, 2016

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Protected Mode is not connected to startup. It's either always on or always off. If you disable PM via the UI or a registry key, it will always be disabled and the setting will not change on startup.

hth,

Ben

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New Here ,
Feb 16, 2016

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When I sequence it, it is all turned off . sequence.PNG

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New Here ,
Feb 16, 2016

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and when it is published to an endpoint this happenspub.PNG

the only reason I am doing this is when we are trying to open up a pdf in outlook it is giving an access denied error but when you turn off enable protected mode at startup it works fine.

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Adobe Employee ,
Feb 16, 2016

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Hi Krista,

I'm guessing the outlook error could be a bug, though I haven't heard of such an issue. Protected Mode should work transparently in the background.

The changed PM setting in an AppV environment also seems odd. Make sure you are following the deployment guidelines here: App-V Deployment: Acrobat DC — Enterprise Administration Guide. Meanwhile, I'll ping some folks on my end for some ideas. . .

Ben

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New Here ,
Feb 17, 2016

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I turned on logging and when I just tried to open a pdf from a file share I received the same access denied error, and this is what is in the logs, if i uncheck protected mode on startup it will work:

[02:17/08:58:51] Adobe Reader Protected Mode Logging Initiated

[02:17/08:58:51] NtOpenSection: STATUS_ACCESS_DENIED

[02:17/08:58:51] real_path: \Sessions\2\BaseNamedObjects\Global\C:*ProgramData*Microsoft*Windows*Caches*cversions.2.ro

[02:17/08:58:51] Consider modifying policy using this policy rule: SECTION_ALLOW_ANY

[02:17/08:58:51] NtOpenSection: STATUS_ACCESS_DENIED

[02:17/08:58:51] real_path: \Sessions\2\BaseNamedObjects\Global\C:*ProgramData*Microsoft*Windows*Caches*{6AF0698E-D558-4F6E-9B3C-3716689AF493}.2.ver0x0000000000000013.db

[02:17/08:58:51] Consider modifying policy using this policy rule: SECTION_ALLOW_ANY

[02:17/08:58:51] NtOpenSection: STATUS_ACCESS_DENIED

[02:17/08:58:51] real_path: \Sessions\2\BaseNamedObjects\Global\C:*ProgramData*Microsoft*Windows*Caches*cversions.2.ro

[02:17/08:58:51] Consider modifying policy using this policy rule: SECTION_ALLOW_ANY

[02:17/08:58:51] NtOpenSection: STATUS_ACCESS_DENIED

[02:17/08:58:51] real_path: \Sessions\2\BaseNamedObjects\Global\C:*ProgramData*Microsoft*Windows*Caches*{DDF571F2-BE98-426D-8288-1A9A39C3FDA2}.2.ver0x0000000000000006.db

[02:17/08:58:51] Consider modifying policy using this policy rule: SECTION_ALLOW_ANY

[02:17/08:58:52] Invalid Object found

[02:17/08:58:52] requested path: \??\C:\Users\kll16\AppData\Local\Adobe\Acrobat\

[02:17/08:58:52] actual path: \Device\HarddiskVolume3\AppData\Local\Adobe\Acrobat

[02:17/08:58:52] Invalid Object found

[02:17/08:58:52] requested path: \??\C:\Users\kll16\AppData\Local\Adobe\Acrobat\

[02:17/08:58:52] actual path: \Device\HarddiskVolume3\AppData\Local\Adobe\Acrobat

[02:17/08:58:52] Invalid Object found

[02:17/08:58:52] requested path: \??\C:\Users\kll16\AppData\Local\Adobe\Acrobat\DC\UserCache.bin

[02:17/08:58:52] actual path: \Device\HarddiskVolume3\AppData\Local\Adobe\Acrobat\DC\UserCache.bin

[02:17/08:58:52] Invalid Object found

[02:17/08:58:52] requested path: \??\C:\Users\kll16\AppData\Local\Adobe\Acrobat\DC\UserCache.bin

[02:17/08:58:52] actual path: \Device\HarddiskVolume3\AppData\Local\Adobe\Acrobat\DC\UserCache.bin

[02:17/08:58:52] NtOpenSection: STATUS_ACCESS_DENIED

[02:17/08:58:52] real_path: \Sessions\2\BaseNamedObjects\Local\C:*Users*kll16*AppData*Local*Microsoft*Windows*Caches*cversions.1.ro

[02:17/08:58:52] Consider modifying policy using this policy rule: SECTION_ALLOW_ANY

[02:17/08:58:52] Invalid Object found

[02:17/08:58:52] requested path: \??\C:\Users\kll16\AppData\Local\Microsoft\Windows\Caches

[02:17/08:58:52] actual path: \Device\HarddiskVolume3\AppData\Local\Microsoft\Windows\Caches

[02:17/08:58:52] Invalid Object found

[02:17/08:58:52] requested path: \??\C:\Users\kll16\AppData\Local\Microsoft\Windows\Caches

[02:17/08:58:52] actual path: \Device\HarddiskVolume3\AppData\Local\Microsoft\Windows\Caches

[02:17/08:58:52] NtCreateFile: STATUS_ACCESS_DENIED

[02:17/08:58:52] real path: \??\C:\Users\kll16\AppData\Local\Microsoft\Windows\Caches\cversions.1.db

[02:17/08:58:52] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY

[02:17/08:58:52] NtCreateFile: STATUS_ACCESS_DENIED

[02:17/08:58:52] real path: \??\C:\Users\kll16\AppData\Local\Microsoft\Windows\Caches\cversions.1.db

[02:17/08:58:52] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY

[02:17/08:58:52] NtOpenSection: STATUS_ACCESS_DENIED

[02:17/08:58:52] real_path: \Sessions\2\BaseNamedObjects\Local\C:*Users*kll16*AppData*Local*Microsoft*Windows*Caches*cversions.1.ro

[02:17/08:58:52] Consider modifying policy using this policy rule: SECTION_ALLOW_ANY

[02:17/08:58:52] Invalid Object found

[02:17/08:58:52] requested path: \??\C:\Users\kll16\AppData\Local\Microsoft\Windows\Caches

[02:17/08:58:52] actual path: \Device\HarddiskVolume3\AppData\Local\Microsoft\Windows\Caches

[02:17/08:58:52] Invalid Object found

[02:17/08:58:52] requested path: \??\C:\Users\kll16\AppData\Local\Microsoft\Windows\Caches

[02:17/08:58:52] actual path: \Device\HarddiskVolume3\AppData\Local\Microsoft\Windows\Caches

[02:17/08:58:52] NtCreateFile: STATUS_ACCESS_DENIED

[02:17/08:58:52] real path: \??\C:\Users\kll16\AppData\Local\Microsoft\Windows\Caches\cversions.1.db

[02:17/08:58:52] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY

[02:17/08:58:52] NtCreateFile: STATUS_ACCESS_DENIED

[02:17/08:58:52] real path: \??\C:\Users\kll16\AppData\Local\Microsoft\Windows\Caches\cversions.1.db

[02:17/08:58:52] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY

[02:17/08:58:52] Invalid Object found

[02:17/08:58:52] requested path: \??\C:\Users\kll16\

[02:17/08:58:52] actual path: \Device\HarddiskVolume3\

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