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How to open .tiff files with Acrobat 11 IE plugin

New Here ,
Jun 16, 2014 Jun 16, 2014

As an insurance company, we have lot of medical records in our system that are .tiff/.tif formatted. We also have some files that come through as .pdfs and when pointing both types to open with Acrobat, they open differently. The tiff files open with the Acrobat program, then if you try to close it, it asks if you want to save the file. The PDFs however, appear to be opening up in IE10 with some sort of plugin -- it's just a full screen view of the PDF inside a new IE window and offers the toolbar when you hover over certain areas.  Opening PDFs doesn't open the download box each time like when you open a .tiff file either.

We're hoping to have the .tiff files open just like the PDFs, with that IE plugin. We searched through the registry and tried to change the files to open similarly but have been unsuccessful in our tests.

Is there a way to pull .tiff files open like .pdf when downloading them in IE?  Again I'm pretty sure it's an IE plugin that's opening up the PDFs but I can't tell what it's called or how to change that option for Tiff files.

Any recommendations or help in general would be a huge bonus, thanks!

Also wasn't sure where exactly this post belongs so please move as needed.

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LEGEND ,
Jun 16, 2014 Jun 16, 2014
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I don't imagine that the web browser plug-in is designed to recognise non-PDFs and run the conversion engine. That's never been its job. It's just a streamlined PDF viewer, not a creator or editor.

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