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fadelk15257069
Participant
June 2, 2016
Answered

Merging Adobe CC 32-bit and 64-bit package source files

  • June 2, 2016
  • 2 replies
  • 509 views

Good day,

I have successfully created and tested 32-bit and 64-bit Adobe CC packages for Microsoft Windows that I have created using Creative Cloud Packager.

The issue I have is that my SCCM distribution point space is limited, I have tried to merge the 32-bit and 64-bit source files.

Windows merged the files and folders to create a 3rd "package", and I skipped the files/folders where there were matches between the 2 packages. I tested the 32-bit install which failed with the following notable log entries in %temp%\PDApp.log:

06/02/16 09:27:37:630 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4356 | Adobe Installer launch location is :: C:\Program Files\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe

06/02/16 09:27:37:630 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4356 | deploymentFile = (C:\Users\xxxxxxxxxx\AppData\Local\Temp\{D255D32D-F4B5-49B7-ADB6-06CBBFB27A40}\\{29CD8A91-A2A5-4417-A675-2C3CE542DE49}), installSourcePath = (Z:\temp\Adobe CC\Adobe.Creative.Cloud\Build\Setup\IDSN11.0)

06/02/16 09:27:40:579 | [INFO] |  | ASU | DeploymentManager | AAMEEUtilities |  |  | 4356 | Process creation completed.

06/02/16 09:27:40:579 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4356 | The return code from the Adobe Installer Process is (1).Stopping the installation process.

06/02/16 09:27:40:579 | [ERROR] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4356 | Media Failed (IDSN11.0)

06/02/16 09:27:40:579 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4356 | Starting to clean the partially installed payloads.

Has anyone successfully merged the 32-bit and 64-bit package source files for Adobe CC? Is this at all possible?

Any info is greatly appreciated

Thanks

    This topic has been closed for replies.
    Correct answer alisterblack

    Unfortunately in my experience this does not work. Our advice is to use the Creative Cloud Packager to build 32 and 64 bit packages separately.

    Our documentation states "In Windows, if you want to install on both 32-bit and 64-bit systems, you must create both a 32-bit package and a 64-bit package."

    2 replies

    alisterblack
    alisterblackCorrect answer
    Inspiring
    June 3, 2016

    Unfortunately in my experience this does not work. Our advice is to use the Creative Cloud Packager to build 32 and 64 bit packages separately.

    Our documentation states "In Windows, if you want to install on both 32-bit and 64-bit systems, you must create both a 32-bit package and a 64-bit package."

    Bani Verma
    Bani Verma
    Legend
    June 2, 2016

    Moving to Deployment for Creative Cloud Team, Enterprise, & CS​

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