Copy link to clipboard
Copied
I am having trouble with a new installation for one of our staff. I recently installed Adobe Acrobat Pro DC, but it kept requesting a login. I contacted Adobe, and was given instruction to use a specific download package, then during the install to skip the section where it requested a login. I was also directed to an Adobe uninstaller utility. I performed these steps and it was ok initially, but a week later the user contacted me that he was unable to use the product as it kept asking for a login.
So, I am looking for some suggestions to fix this issue. I have a single user who will be stationary at his computer, so I don't desire to any login features.
Also, I would like to know if there's a way to back up custom settings. The user has already customized the product to his liking and I am wonder if there is a folder or some specific file I can back up in the event I need to re-install.
Thanks!
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi indianahusker ,
Sorry for the delay in response.
I hope you have got the resolution to this problem. We are responding considering the future visitors of the thread.
You may avoid sign-in requirement, suggestions are here: How to Remove the "Sign In Required" that launches after install?
-Tariq Dar.