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problem with license

New Here ,
Apr 18, 2018

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Hi,

My name is Ton from Thailand. Working in the corporate which i am using the license that company purchased.

There never been asked me to fill anything in, but last week. It asked me to sign-in with my email address.

Once i did, it put me into this 'free trial' thing.

the license supposed to be under ( email removed by moderator- this is a public forum accessible to all, please do not share your personal information here)

but now I log in with ( email removed by moderator )

so basically, I am Panpong replacement.

so I have no idea about the current license.

Please help as I need a tool for work.

Thank you.

Best regards,

Ton

Ton, please contact your Creative Cloud plan administrator so that the e-mail address you are using can be added to their membership.  I am not showing an active membership assigned to the e-mail address you used to post to this public forum.

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problem with license

New Here ,
Apr 18, 2018

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Hi,

My name is Ton from Thailand. Working in the corporate which i am using the license that company purchased.

There never been asked me to fill anything in, but last week. It asked me to sign-in with my email address.

Once i did, it put me into this 'free trial' thing.

the license supposed to be under ( email removed by moderator- this is a public forum accessible to all, please do not share your personal information here)

but now I log in with ( email removed by moderator )

so basically, I am Panpong replacement.

so I have no idea about the current license.

Please help as I need a tool for work.

Thank you.

Best regards,

Ton

Ton, please contact your Creative Cloud plan administrator so that the e-mail address you are using can be added to their membership.  I am not showing an active membership assigned to the e-mail address you used to post to this public forum.

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Apr 18, 2018 0
Adobe Employee ,
Apr 18, 2018

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Apr 18, 2018 1
Adobe Employee ,
Apr 18, 2018

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Ton, please contact your Creative Cloud plan administrator so that the e-mail address you are using can be added to their membership.  I am not showing an active membership assigned to the e-mail address you used to post to this public forum.

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Apr 18, 2018 0