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URC ART
URC ART
Participant
March 28, 2017
Answered

Removing assigned license?

  • March 28, 2017
  • 1 reply
  • 740 views

good day! May I know how to remove the assigned license? It prompted me to contact support and it cannot totally removed the assign panel.

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi,

    Please see the following information from Manage your Creative Cloud for teams membership

    Remove licenses

        

    A license is committed for one year or prorated to the anniversary. Therefore, you must maintain the committed number of licenses until your anniversary date. If you have purchased your Creative Cloud for teams membership directly from Adobe.com, you can remove licenses; however, a cancellation fee will be charged. Contact Customer Support for details.

    Note:

    If you have purchased your Creative Cloud for teams membership via a reseller, you can’t return or cancel your membership, or remove a license, after 14 days.

    1 reply

    alisterblack
    alisterblackCorrect answer
    Inspiring
    March 28, 2017

    Hi,

    Please see the following information from Manage your Creative Cloud for teams membership

    Remove licenses

        

    A license is committed for one year or prorated to the anniversary. Therefore, you must maintain the committed number of licenses until your anniversary date. If you have purchased your Creative Cloud for teams membership directly from Adobe.com, you can remove licenses; however, a cancellation fee will be charged. Contact Customer Support for details.

    Note:

    If you have purchased your Creative Cloud for teams membership via a reseller, you can’t return or cancel your membership, or remove a license, after 14 days.

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