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silent uninstallation of Adobe CC of Mac

Forum|Forum|11 years ago
September 3, 2014
5 replies
10275 views

How can I uninstall all Adobe Creative Cloud applications silently on a Mac? I've followed the instructions here and it still prompts me with a dialogue box.

Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Step 6 says the following but it still prompts the user... plus is doesn't indicate that quotes are used:

In a Terminal window, type the following command:
sudo [Path to Adobe Creative Cloud Cleaner Tool.app]/Contents/MacOS/Adobe Creative Cloud Cleaner Tool ‐‐removeAll= CREATIVECLOUDCS6PRODUCTS

This topic has been closed for replies.

Correct answer kuttimag86094723

It is not a PKG Installer so the above command does not work. Below is the link please share the Command Line for below Installer to proceed deployment silently

https://helpx.adobe.com/content/dam/help/en/creative-cloud/help/uninstall-creative-cloud-desktop-app/uninstaller_latest/creative_cloud_uninstallermac.zip

T

thawk9455

Participant

For one reason or another my fix doesn't appear to be showing

(and I have no idea why Adobe hasn't documented it). Add --eulaAccepted=1 to the command and it appears to skip the GUI entirely. In my case, I put it before the removeAll section so my command looks something like the following:

sudo /Volumes/CleanerTool/Adobe\ Creative\ Cloud\ Cleaner\ Tool.app/Contents/MacOS/Adobe\ Creative\ Cloud\ Cleaner\ Tool --eulaAccepted=1 --removeAll=ALL

kuttimag86094723

Inspiring

The Command is Not working still pop-up occurs. Is there any other solution to initiate Uninstall Tool silently

A

aashriver

Participant

The following worked for me. No prompt and no user interaction.

sudo /Adobe\ Creative\ Cloud\ Cleaner\ Tool.app/Contents/MacOS/Adobe\ Creative\ Cloud\ Cleaner\ Tool --removeAll=All

or

sudo [Path to Adobe Creative Cloud Cleaner Tool.app]/Contents/MacOS/Adobe Creative Cloud Cleaner Tool --removeAll=All

The problem I found was copy/pasting the command from this site into the terminal, the two dashes/minus/hyphens "--" between 'Tool' and 'removeAll=All' were not the same as what was naturally type in the terminal. When I replaced them and changed to '=All' it worked.

Hope this helps!

Cheers

T

Twana

Participant

It works! But, only removes the apps and leaves lots of Adobe junk behind.

M

maulofamerica

Participant

This still doesn't work. The command:

/Adobe\ Creative\ Cloud\ Cleaner\ Tool.app/Contents/MacOS/Adobe\ Creative\ Cloud\ Cleaner\ Tool ‐‐removeAll= CREATIVECLOUDCS6PRODUCTS

just starts the Cleaner app. This is pointless when trying to silently uninstall CC. The link to the moved discussion is broken as well.

S

sarika02

Adobe Employee

Hi alternapopmac,

On Mac OS, use the following command:

sudo installer -pkg <uninstall_pkg_name> -target /

When the uninstall is finished, check the install location to see that the applications were removed.

Note: Uninstall packages are not created for update package.

Sarika

kuttimag86094723Correct answer

Inspiring

It is not a PKG Installer so the above command does not work. Below is the link please share the Command Line for below Installer to proceed deployment silently

https://helpx.adobe.com/content/dam/help/en/creative-cloud/help/uninstall-creative-cloud-desktop-app/uninstaller_latest/creative_cloud_uninstallermac.zip