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Scott37280361bde4
Participating Frequently
May 9, 2024
Question

Adobe Fireworks CS6 Transparency checkerboard

  • May 9, 2024
  • 2 replies
  • 1908 views

I'm not sure what I've managed to change or do to this software package.  I cannot for the life of me figure out how to have transparent images have the checkerboard appearance they normally have.  I cant seem to find the setting to re-enable this.  At present anything i set to transparent such as a background appears white.  please help, this is driving me insane.

    This topic has been closed for replies.

    2 replies

    L
    L e n a
    Community Expert
    May 11, 2024

    You say you've reinstalled Fw... have you tried a clean install using the CC Cleaner Tool ?

    Creative Cloud Cleaner Tool

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    L
    L e n a
    Community Expert
    May 14, 2024

    In fact, the Creative Cloud Cleaner tool is designed to remove all items placed during installation, as well as all keys and values placed in the registry.

     

    I seem to remember a few years ago having this problem, but I can't remember how we solved it then. Maybe on the forum at the time with Matt or John... I can't find any notes in our internal database.

     

    Just a question, do you have any plugins added to your basic installation?

    S
    Scott37280361bde4Author
    Participating Frequently
    May 14, 2024

    I don't believe I have any plugins added.  This also just went from working as intended to providing this new and unwanted behaviour from closing and opening the software where nothing else on the machine it is installed changed.  I didn't add anything or install anything new.  I simply opened and noticed this new behavior.  Is it possible that something within windows is forcing this behaviour?   I haven't observed any different behavior in any other programs though.  I would really love to find a solution to this problem.

    L
    L e n a
    Community Expert
    May 9, 2024

    Could you please tell us if the checkerboard representing transparency no longer appears, or if you simply haven't set it?

    1 - To set it :

    1-a - either when creating the document, you choose a transparent fill

    1-b - or once the document is created, you can change it from the property panel, background color and choose transparency color

     

     

    2 - If the transparency checkerboard is still not displayed, try rebuilding the preferences..

    To do this, you need to explore the

     

    C:\Users\YOUR_USER_SESSION_NAME\AppData\Roaming\Adobe\Fireworks CS6\English

     

    (or replace english with your language folder)

     

    You'll find two files :

    • Fireworks CS6 Preferences.txt, which is the preferences file
    • Fireworks CS6 Panel Prefs.xml, which is the default reference for preferences when rebuilding them.

     

    So,

     

    1. quit Fw,
    2. simply rename the TXT file
    3. and restart FW...
    4. a new pref's file should appear.... 

     

    Does the problem persist?

    S
    Scott37280361bde4Author
    Participating Frequently
    May 9, 2024

    The checkerboard no longer appears, where it "SHOULD" be checkerboard denoting transparancy I only get white.  Such as any background I select transparent for appears white.  I have performed the steps to delete the preferences.txt file but when i restarted fireworks the issue still persists AND i've noticed that file was not regenerated as you stated.  

     

    S
    Scott37280361bde4Author
    Participating Frequently
    May 9, 2024

    Scratch that.  The file does get regenerated but not until I close fireworks again.  Regardless the issue still remains.   I've tried uninstalling and re-installing but the problem follows this procedure as well.

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