Skip to main content
S
Scott37280361bde4
Participating Frequently
May 9, 2024
Question

Adobe Fireworks CS6 Transparency checkerboard

  • May 9, 2024
  • 2 replies
  • 1908 views

I'm not sure what I've managed to change or do to this software package.  I cannot for the life of me figure out how to have transparent images have the checkerboard appearance they normally have.  I cant seem to find the setting to re-enable this.  At present anything i set to transparent such as a background appears white.  please help, this is driving me insane.

    This topic has been closed for replies.

    2 replies

    L
    L e n a
    Community Expert
    May 11, 2024

    You say you've reinstalled Fw... have you tried a clean install using the CC Cleaner Tool ?

    Creative Cloud Cleaner Tool

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    L
    L e n a
    Community Expert
    May 14, 2024

    In fact, the Creative Cloud Cleaner tool is designed to remove all items placed during installation, as well as all keys and values placed in the registry.

     

    I seem to remember a few years ago having this problem, but I can't remember how we solved it then. Maybe on the forum at the time with Matt or John... I can't find any notes in our internal database.

     

    Just a question, do you have any plugins added to your basic installation?

    S
    Scott37280361bde4Author
    Participating Frequently
    May 26, 2024

    It seems to be an issue with your graphics drivers. Since it works on the other machine, have you tried updating your graphics drivers?

     

    Also, an update of your graphics drivers might actually have caused this issue as well - in particular seeing that you suddenly started to experience this problem. Windows might have auto-installed a newer driver, and Fireworks being so old and no longer supported, the newer driver might break Fireworks' display behaviour. One thing to try is to install an older graphics driver...

     

    What is your graphics card/chipset?


    Graphics drivers have not changed since April of 2023.  I have auto update disabled.  

     

    It's pretty clear there are settings for fireworks stored elsewhere that the cleaner doesn't remove.  I've tried uninstalling again a few times and it still remembers that I was running on a trial as well as a few other settings (for example, the default values for width and height when creating a new image remain from the last uninstall and cleaner run).  If someone could point me in the direction of where those settings might be stored I would like to delete those as well.  Whether it be registry entries or whatever it is.

    L
    L e n a
    Community Expert
    May 9, 2024

    Could you please tell us if the checkerboard representing transparency no longer appears, or if you simply haven't set it?

    1 - To set it :

    1-a - either when creating the document, you choose a transparent fill

    1-b - or once the document is created, you can change it from the property panel, background color and choose transparency color

     

     

    2 - If the transparency checkerboard is still not displayed, try rebuilding the preferences..

    To do this, you need to explore the

     

    C:\Users\YOUR_USER_SESSION_NAME\AppData\Roaming\Adobe\Fireworks CS6\English

     

    (or replace english with your language folder)

     

    You'll find two files :

    • Fireworks CS6 Preferences.txt, which is the preferences file
    • Fireworks CS6 Panel Prefs.xml, which is the default reference for preferences when rebuilding them.

     

    So,

     

    1. quit Fw,
    2. simply rename the TXT file
    3. and restart FW...
    4. a new pref's file should appear.... 

     

    Does the problem persist?

    S
    Scott37280361bde4Author
    Participating Frequently
    May 9, 2024

    The checkerboard no longer appears, where it "SHOULD" be checkerboard denoting transparancy I only get white.  Such as any background I select transparent for appears white.  I have performed the steps to delete the preferences.txt file but when i restarted fireworks the issue still persists AND i've noticed that file was not regenerated as you stated.  

     

    S
    Scott37280361bde4Author
    Participating Frequently
    May 9, 2024

    Scratch that.  The file does get regenerated but not until I close fireworks again.  Regardless the issue still remains.   I've tried uninstalling and re-installing but the problem follows this procedure as well.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices