Skip to main content
March 5, 2016
Question

Access Denied You don't have permission to access "http://www.itv.com/hub/itv" on this server. Reference #18.ee3b3717.1457140215.2e21f21

  • March 5, 2016
  • 1 reply
  • 4638 views

Access Denied

You don't have permission to access "http://www.itv.com/hub/itv" on this server.

Reference #18.ee3b3717.1457140215.2e21f21

I was watching ITV Hub when a window appeared which I hadn't seen before ... it worried me so I denied it.  I now realise I should have allowed it!  I have tried to enable it following chrome plugins, but it hasn't worked.  Can you help, please?

This topic has been closed for replies.

1 reply

jeromiec83223024
Community Manager
Community Manager
March 7, 2016

This isn't a Flash issue.  It looks like something is misconfigured on the content provider's side.  You can try opening a private browsing/incognito mode window.  Any persistent settings you made wouldn't be present in the private browsing session.  If the issue persists (and it probably will), you'll need to wait for the content provider to notice and fix their stuff.  If it goes away, you might try completely exiting the browser and coming back to the site.  If that doesn't work, you may need to clear your cookies, tec.