A

Anonymous

Question

Adobe Flash Player 10.1 Not Working

Forum|Forum|15 years ago
September 4, 2010
2 replies
8378 views

I have spent hours and hours and used a lot of ways trying to solve this issue, but still can't get FP to work .

After I update the Flash Player 10.1, everytime when I restart my computer and I go to a website using flash, the website will ask me to reinstall the FP.

Just like it can't stay in my computer. Once it runs, it works fine.

But when I check this website: http://kb2.adobe.com/cps/155/tn_15507.html

It said that the Flash Player is running in the browser. And my player version is WIN 10,1,82,76.

In the end, I'm looking to see how to get FP10 to stop trying to reinstall each time I open the computer. Thank you!

SYSTEM INFO:

Win7 64 bit

IE 8 (I'm using the IE 8 32 bit.)

Adobe Flash Player

ESET NOD32 4.2.40.29

This topic has been closed for replies.

A

Anonymous

I been having the same problem with my FP. I downloaded it to my computer and found it in my add and removed file in the control panel. My problem now is that everytime I open a window that has something with FP attached to it....it comes up as " The Adobe Flash Plugin has crashed " and wants to " Reload It ". At first I was doing that, but I am not having any luck wit it. Anythang that can been done to fix this problem! ( System Running: Microsoft Windows XP Media Center Edition Version 2002 / Service Pack 3 - Processor: VIA Ezra 902 MHz, 320 MB of RAM. And I think the system is running 32bit.) I'm running Mozilla Firefox. Jus dont understand why it keeps crashing. I also did all the troubleshooting that was listed here at the site.....nothing works and was thinking of going with a later FP to see if that would work.......thankz

A

Anonymous

Hi unkle_ It will be better if you would start a thread. It will get too confusing since your system and configurations will be very different than Haibara11's. I'm sure you'll understand that even tho each of you or more if someone else posts here on this thread can keep everything straight, I simply cannot:-) I tried that way last year when 4 people were on one thread and what I told one to do, a different person did.

That is the reason I ask each to have their own thread. Oh and when you start yours, please list your version of IE and FF.

Also you can do the test and post those results in your first post on your thread as well. Test Site: http://www.adobe.com/software/flash/about/ I'll need to know if you were able to see the Flash logo animate(move)

Thanks,

eidnolb

A

Anonymous

Hi, well that doesn't sound good. I think we may need to check your Flash files to see if they are all correct.

Go to C:\Windows\SysWOW64\Macromed\Flash Open Flash and post back all the files listed there.

Then using IE, go to Tools, Manage add ons to Toolbars & Extensions. Look to mid way for "Show" (light text) and click on All add ons. You should find Shockwave Flash Object there, make sure it is Enabled and it should be vs 10.1.82.76.

In the meantime I'll see if NOD32 has any new browser add ons that may conflict.

Thanks,

eidnolb

A

Anonymous

When I click to Toolbars & Extensions, and I can find the it is enabled and it is vs 10.1.82.76. (Sorry for some Chinese, but it means enabled)

But when I open some website using flash, such as YouTube

It will become like this

A

Anonymous

Hi, well we are going to Uninstall and Install again Flash Player. Following are the instructions that I think will be better to use.

Download and SAVE to your Desktop the Uninstaller:

http://kb2.adobe.com/cps/141/tn_14157.html

Download and SAVE to your Desktop the Flash Player Installer for IE:

http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe

Once you have that done, then go to Tools, Internet Options and set the Security to Medium for the Internet Zone. (This is for the Installation process; you can change it afterwards)
Before you start the process, know how to disable any applications that may be in the system tray(area near the clock) that use Flash, such as Yahoo messenger, or any other messenger services. You'll disable them until after FP(Flash Player is Installed)

Now I know some of these Settings you have already done, but these are just a reminder in case they were changed somehow.

After the above is completed, I would disconnect from the Internet. Then Disable NOD32 (all components that run in real time) Now, I would also Disable the following: The Google Toolbar and their add ons. Any Adobe Air or Acrobat add ons. Once all of that is done, then be sure to close All browsers, you only want to be looking at your Desktop. RUN the Uninstaller. When it is finished, Reboot. When your system is fully rebooted, Reboot again, to make sure all Flash files have been removed. Then RUN the Installer and when it is finished, Reboot Once.

Re-enable your NOD32, connect back to the Internet. Go to the test site that I gave you and see if you can now see the Flash logo as it should be(animation) Then you can re-enable the add ons that you Disabled.

One thing, after you run the Installer, if you get a red Flash Installer that has Quit on the left and Install on the right,

look for a very small box above the Quit. This has to be checked since it is the license to accept. It is hard to see. After you do that then the Install will become active and useable. If you don't get this red box, then disregard this part.

If you have any questions, let me know. You may want to print out these instructions to make it easier.

Thanks for your patience also:-)

eidnolb

Hello~

I've tried this method for twice, but still doesn't work.

The situation is still like this: When I reboot my computer, all the websites are asking me to upgrade my FP. Although, my FP is the latest version.

Then I have to reinstall the FP agian to use it on the website.

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